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Descripción Condición: New. Offers guidelines for everyday intercultural interactions that have been gathered across the fields of cross-cultural psychology, organisational behaviour and intercultural communication. This title uses examples to illustrate the psychological processes that play a part in effective, and ineffective, intercultural relationships across workplaces. Series: Contributions in Psychology. Num Pages: 200 pages, 1, black & white illustrations. BIC Classification: JM. Category: (P) Professional & Vocational. Dimension: 234 x 156 x 12. Weight in Grams: 459. . 2008. Illustrated. Hardcover. . . . . Nº de ref. del artículo: V9780313352829
Descripción Hardcover. Condición: new. Hardcover. Given the internationalization of business, and the increasing need to work effectively with culturally diverse people in one's own country, people are facing new and more common challenges in developing workplace relationships. The challenges include communicating across differences in the use of silence and indirectness, dealing with negative exchanges, or neutral exchanges that one party perceives as negative, making decisions, working through criticisms and disagreements, and interpreting changing workplace dynamics. In this book, Distinguished Professor Richard Brislin shows us that helpful guidelines for everyday intercultural interactions are clear in information that has been gathered across the fields of cross-cultural psychology, organizational behavior and intercultural communication. A psychologist and a professor of management, Brislin uses actual examples he calls critical incidents to illustrate the basic psychological processes that play a part in effective, and ineffective, intercultural relationships across workplaces. The differences they face include individual and collective cultural background, the relative emphasis placed on the importance of status and power, behaviors relative to a culture's social norms, and gender expectations of males and females in the workplace.Insights explained here allow readers understand how they can benefit from, rather than be frustrated by, intercultural experiences, and how to better develop such relations. Short stories throughout the text demonstrate how actual people in business recognized and dealt with intercultural issues, at home and abroad. Given the internationalization of business, and the increasing need to work effectively with culturally diverse people in one's own country, people are facing new and more common challenges in developing workplace relationships. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Nº de ref. del artículo: 9780313352829
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