The Leader's Guide to Influence: How to Use Soft Skills to Get Hard Results (Financial Times Series)

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9780273729860: The Leader's Guide to Influence: How to Use Soft Skills to Get Hard Results (Financial Times Series)

Shortlisted for the CMI Management Book of the Year 2011, Practical Manager Category

A Leader’s Guide to Influence will show you how to step up your people skills and improve working relationships so you can get the business results you want.

Combing the hugely popular areas of influence and leadership, this book will show you how to step up your interpersonal effectiveness by learning how to work more successfully with those around you, be they people you manage, colleagues, client or business partners.

Through a combination of practical exercises, case studies and no-nonsense advice, this book shows you how to:

- Increase your confidence and impact.

- Communicate more effectively.

- Learn different tools, techniques and approaches when working with different types of people.

- Listen and question effectively.

- Develop rapport and empathy.

- Give better feedback.

- Deal with difficult situations and cope with conflict.

"Sinopsis" puede pertenecer a otra edición de este libro.

From the Back Cover:

CREATE POWERFUL WORKING RELATIONSHIPS AND BECOME A MORE INFLUENTIAL LEADER

 

Creating effective working relationships is one of the most powerful ways to get things done at work. People skills are often described as ‘soft skills’, but there’s nothing soft about the impact they can have on your business performance. As a manager or leader, using your influence positively, working with others and getting things done through other people are critical to delivering your business objectives. This book shows you how to step up your people skills to get the results you want.

About the Author:

Mike Brent is a Client and Programme Director at Ashridge. He specialises in leadership, team-building, influencing, coaching, cross cultural management, leading change and personal development. He has worked as a management trainer and consultant with many international companies such as GE, HP, Ericsson, France Telecom, ICI, Volvo and Bang & Olufsen and has a particular interest in working with management teams. Mike has extensive international experience, having run seminars world-wide including Japan, China, Uzbekistan, Thailand, Malaysia, Indonesia, USA, Canada and South America.

Mike has published a number of articles on influencing, coaching and leadership, and a book, Influencing - Skills and Techniques for Business Success (with Fiona Dent).

Fiona Dent is a Director of Executive Education at Ashridge. She manages programmes, client relationships and delivers management development solutions in the Leading People area. Fiona is also involved with her colleagues in setting the strategic direction of the organisation with a particular focus on human resources.

She has worked with a range of organisations and clients and teaches and consults across a broad spectrum of leadership, personal, interpersonal and relationship skills. Fiona has written five books including Influencing: Skills and Techniques for Business Success (Palgrave, 2006).

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Mike Brent, Fiona Elsa Dent
Editorial: Pearson Education Limited, United Kingdom (2016)
ISBN 10: 0273729861 ISBN 13: 9780273729860
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Descripción Pearson Education Limited, United Kingdom, 2016. Paperback. Estado de conservación: New. Language: English . Brand New Book. Shortlisted for the CMI Management Book of the Year 2011, Practical Manager Category A Leader s Guide to Influence will show you how to step up your people skills and improve working relationships so you can get the business results you want. Combing the hugely popular areas of influence and leadership, this book will show you how to step up your interpersonal effectiveness by learning how to work more successfully with those around you, be they people you manage, colleagues, client or business partners. Through a combination of practical exercises, case studies and no-nonsense advice, this book shows you how to: - Increase your confidence and impact. - Communicate more effectively. - Learn different tools, techniques and approaches when working with different types of people. - Listen and question effectively. - Develop rapport and empathy. - Give better feedback. - Deal with difficult situations and cope with conflict. Nº de ref. de la librería AAK9780273729860

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Mike Brent, Fiona Elsa Dent
Editorial: Pearson Education Limited, United Kingdom (2016)
ISBN 10: 0273729861 ISBN 13: 9780273729860
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Descripción Pearson Education Limited, United Kingdom, 2016. Paperback. Estado de conservación: New. Language: English . Brand New Book. Shortlisted for the CMI Management Book of the Year 2011, Practical Manager Category A Leader s Guide to Influence will show you how to step up your people skills and improve working relationships so you can get the business results you want. Combing the hugely popular areas of influence and leadership, this book will show you how to step up your interpersonal effectiveness by learning how to work more successfully with those around you, be they people you manage, colleagues, client or business partners. Through a combination of practical exercises, case studies and no-nonsense advice, this book shows you how to: - Increase your confidence and impact. - Communicate more effectively. - Learn different tools, techniques and approaches when working with different types of people. - Listen and question effectively. - Develop rapport and empathy. - Give better feedback. - Deal with difficult situations and cope with conflict. Nº de ref. de la librería AAK9780273729860

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Descripción Prentice Hall. Estado de conservación: New. Brand New. Nº de ref. de la librería 0273729861

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Descripción 2010. PAP. Estado de conservación: New. New Book. Shipped from US within 10 to 14 business days. Established seller since 2000. Nº de ref. de la librería KS-9780273729860

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Mike Brent, Fiona Elsa Dent
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Descripción Pearson Education Limited, United Kingdom, 2016. Paperback. Estado de conservación: New. Language: English . This book usually ship within 10-15 business days and we will endeavor to dispatch orders quicker than this where possible. Brand New Book. Shortlisted for the CMI Management Book of the Year 2011, Practical Manager Category A Leader s Guide to Influence will show you how to step up your people skills and improve working relationships so you can get the business results you want. Combing the hugely popular areas of influence and leadership, this book will show you how to step up your interpersonal effectiveness by learning how to work more successfully with those around you, be they people you manage, colleagues, client or business partners. Through a combination of practical exercises, case studies and no-nonsense advice, this book shows you how to: - Increase your confidence and impact. - Communicate more effectively. - Learn different tools, techniques and approaches when working with different types of people. - Listen and question effectively. - Develop rapport and empathy. - Give better feedback. - Deal with difficult situations and cope with conflict. Nº de ref. de la librería BTE9780273729860

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Mike Brent, Fiona Dent
Editorial: Pearson Education 2010-09-23, Harlow (2010)
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Descripción Pearson Education 2010-09-23, Harlow, 2010. paperback. Estado de conservación: New. Nº de ref. de la librería 9780273729860

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Descripción Estado de conservación: New. Depending on your location, this item may ship from the US or UK. Nº de ref. de la librería 97802737298600000000

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Descripción Pearson Education Limited. Paperback. Estado de conservación: new. BRAND NEW, The Leader's Guide to Influence: How to Use Soft Skills to Get Hard Results, Mike Brent, Fiona Elsa Dent, Shortlisted for the CMI Management Book of the Year 2011, Practical Manager Category A Leader's Guide to Influence will show you how to step up your people skills and improve working relationships so you can get the business results you want. Combing the hugely popular areas of influence and leadership, this book will show you how to step up your interpersonal effectiveness by learning how to work more successfully with those around you, be they people you manage, colleagues, client or business partners. Through a combination of practical exercises, case studies and no-nonsense advice, this book shows you how to: - Increase your confidence and impact. - Communicate more effectively. - Learn different tools, techniques and approaches when working with different types of people. - Listen and question effectively. - Develop rapport and empathy. - Give better feedback. - Deal with difficult situations and cope with conflict. Nº de ref. de la librería B9780273729860

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Brent, Mike; Dent, Fiona
Editorial: FT Press (2010)
ISBN 10: 0273729861 ISBN 13: 9780273729860
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Descripción FT Press, 2010. Paperback. Estado de conservación: New. Nº de ref. de la librería BKTY9780273729860

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Mike Brent
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Descripción Pearson Education, 2010. PAP. Estado de conservación: New. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Nº de ref. de la librería PB-9780273729860

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