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Sinopsis
For Service Operations Management courses within undergraduate business studies. This is the first modern European-originated book to apply operations management specifically to the service sector, providing tools, frameworks and techniques for operational analysis and improvement. Building on the basic principles of operations management, the book examines the operations decisions that managers face in managing their resources and in delivering services to their customers.Although the emphasis is on operations, the text also recognises the impact of other management functions on service delivery. Indeed, the key issue of service delivery is the prime focus of the book.
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Reseña del editor
For Service Operations Management courses within undergraduate business studies. This is the first modern European-originated book to apply operations management specifically to the service sector, providing tools, frameworks and techniques for operational analysis and improvement. Building on the basic principles of operations management, the book examines the operations decisions that managers face in managing their resources and in delivering services to their customers.Although the emphasis is on operations, the text also recognises the impact of other management functions on service delivery. Indeed, the key issue of service delivery is the prime focus of the book.
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Service Operations Management
Librería: WorldofBooks, Goring-By-Sea, WS, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Fair. A readable copy of the book which may include some defects such as highlighting and notes. Cover and pages may be creased and show discolouration. Nº de ref. del artículo: GOR003187439
Cantidad disponible: 1 disponibles
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Service Operations Management
Librería: WorldofBooks, Goring-By-Sea, WS, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Nº de ref. del artículo: GOR001844704
Cantidad disponible: 1 disponibles
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Service Operations Management
Publicado por
Financial Times/ Prentice Hall, 2000
ISBN 10: 0273639226
ISBN 13: 9780273639220
Antiguo o usado
Paperback
Librería: Reuseabook, Gloucester, GLOS, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Used; Good. Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover. Grubby book may have mild dirt or some staining, mostly on the edges of pages. Damaged cover. The cover of is slightly damaged for instance a torn or bent corner. Nº de ref. del artículo: CHL9184228
Cantidad disponible: 1 disponibles
Imagen de archivo
Service Operations Management
Publicado por
Financial Times/ Prentice Hall, 2000
ISBN 10: 0273639226
ISBN 13: 9780273639220
Antiguo o usado
Paperback
Librería: Reuseabook, Gloucester, GLOS, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Used; Good. Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover. Grubby book may have mild dirt or some staining, mostly on the edges of pages. Nº de ref. del artículo: CHL9494891
Cantidad disponible: 1 disponibles
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Service Operations Management
Publicado por
Financial Times/ Prentice Hall, 2000
ISBN 10: 0273639226
ISBN 13: 9780273639220
Antiguo o usado
Paperback
Librería: Goldstone Books, Llandybie, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Very Good. All orders are dispatched within one working day from our UK warehouse. We've been selling books online since 2004! We have over 750,000 books in stock. No quibble refund if not completely satisfied. Nº de ref. del artículo: mon0007584232
Cantidad disponible: 1 disponibles
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Service Operations Management
Publicado por
Pearson Education, Limited, 2000
ISBN 10: 0273639226
ISBN 13: 9780273639220
Antiguo o usado
Tapa blanda
Librería: Better World Books Ltd, Dunfermline, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Condición: Good. illustrated edition. Ships from the UK. Used book that is in clean, average condition without any missing pages. Nº de ref. del artículo: 49667064-20
Cantidad disponible: 1 disponibles
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Service Operations Management
Publicado por
Financial Times/ Prentice Hall, 2000
ISBN 10: 0273639226
ISBN 13: 9780273639220
Antiguo o usado
Paperback
Librería: Brit Books, Milton Keynes, Reino Unido
Calificación del vendedor: 4 de 5 estrellas
Paperback. Condición: Used; Very Good. ***Simply Brit*** Welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there is something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality. Nº de ref. del artículo: 4250317
Cantidad disponible: 1 disponibles
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Service Operations Management
Publicado por
Financial Times/ Prentice Hall, 2001
ISBN 10: 0273639226
ISBN 13: 9780273639220
Antiguo o usado
Tapa blanda
Librería: Anybook.com, Lincoln, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Condición: Poor. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Book contains pen & pencil markings. In poor condition, suitable as a reading copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,900grams, ISBN:9780273639220. Nº de ref. del artículo: 9819993
Cantidad disponible: 1 disponibles
Imagen de archivo
Service Operations Management
Publicado por
Financial Times/ Prentice Hall, 2001
ISBN 10: 0273639226
ISBN 13: 9780273639220
Antiguo o usado
Tapa blanda
Librería: Anybook.com, Lincoln, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Condición: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,900grams, ISBN:9780273639220. Nº de ref. del artículo: 9461765
Cantidad disponible: 1 disponibles
Imagen de archivo
Service Operations Management
Publicado por
Financial Times/ Prentice Hall, 2001
ISBN 10: 0273639226
ISBN 13: 9780273639220
Antiguo o usado
Tapa blanda
Librería: Anybook.com, Lincoln, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Condición: Poor. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In poor condition, suitable as a reading copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,900grams, ISBN:9780273639220. Nº de ref. del artículo: 9461764
Cantidad disponible: 1 disponibles