The Financial Times, one of the world's most influential business newspapers, has joined with Pitman Publishing, Europe's leading English language business publisher, to provide authoritative coverage of a wide range of management issues from leading international experts.
Written specifically for today's managers competing in a tough business world, these books will give you a competitive edge by showing you how to increase quality, efficiency, and productivity throughout your organisation; use both proven and innovative management techniques effectively; improve your management skills of those of your staff; and implement winning customer service strategies.
In short they provide concise, practical information that you can use every day to increase the success of your business.
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Dr Malcolm Smith BA (Econ) Hons, MBA, PhD, PGCE, ACA, FCPA, FCMA is Associate Professor of Accounting at Murdoch University, Perth, Western Australia.
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