Organizing Business Knowledge: The MIT Process Handbook (The MIT Press) - Tapa blanda

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Thomas W. Malone is Patrick J. McGovern Professor of Management at MIT's Sloan School of Management and Director of the MIT Center for Collective Intelligence.

Kevin Crowson is Associate Professor of Information Studies at Syracuse University School of Information Studies.

George A. Herman is on the research staff at the Center for Coordination Science, and Managing Editor of the Process Handbook.