Think of the quirky traditions that you keep up with your friends.
Or the unusual ways that you and your family mark special occasions.
Or the gifts that your partner gives – and what you’d think if they’d bought the same for an ex.
These are rituals: practices that are imbued with symbolic meaning. And they have the power to turn black-and-white moments into technicolour.
Along the way, Norton shares stories from sporting superstars (Serena Williams always bouncing the ball five times before her first serve), million-dollar companies (Zipcar urging staff to destroy their old desktops with sledgehammers) and ordinary people (inventing their own “ritual signatures”), who reimagine everyday moments, build camaraderie, and spark joy.
Rituals can help us to forge winning teams, heal families experiencing grief and encourage us rise to challenges, big or small. Now it’s time to create yours.
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Michael Norton is the Harold M. Brierley Professor of Business Administration at Harvard Business School, where he serves as a Research Director and is a member of the Harvard Behavioral Insights Group. Dr Norton's research focuses on behavioural economics and wellbeing, and as well as being widely published in academic journals has appeared in popular media outlets such as the Wall Street Journal, CNN, Forbes and The New York Times. Co-author of Happy Money, The Ritual Effect is his first solo-written book.
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