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Pocket Negotiator - Tapa dura

Kennedy, Gavin

 
9780241002384: Pocket Negotiator

Sinopsis

This guide provides information on the essential skills of negotiation through concise essays on the basis for different styles of negotiation, how to handle difficult negotiators, how to deal with covert Red negotiators and the role of manipulative ploys. It also includes an A-Z of key terms and concepts from add-on and brinkmanship, to hostage negotiation and zero sum.

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Acerca del autor

Gavin Kennedy is Professorial Fellow at Heriot-Watt University and the author of several very successful books on negotiation, including Everything is Negotiable and Perfect Negotiation.

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