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Sinopsis
On March 27, 1977, 583 people died when KLM and Pan Am 747s collided on a crowded, foggy runway in Tenerife, the Canary Islands. The cause was a miscommunication between the pilot and the air traffic controller. The pilot radioed, "We are now at takeoff," meaning that the plane was lifting off, but the tower controller misunderstood and thought the plane was waiting on the runway. In" Fatal Words", Steven Cushing explains how miscommunication has led to dozens of aircraft disasters, and he proposes innovative solutions for preventing them. He examines ambiguities in language when aviation jargon and colloquial English are mixed, when a word is used that has different meanings, and when different words are used that sound alike. To remedy these problems, Cushing proposes a visual communication system and a computerized voice mechanism to help clear up confusing language. This is an accessible explanation of some of the most notorious aircraft tragedies of our time, and it should appeal to scholars in communications, linguistics and cognitive science, to aviation experts and to general readers.
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Acerca del autor
Charlotte y Peter Fiell son dos autoridades en historia, teoría y crítica del diseño y han escrito más de sesenta libros sobre la materia, muchos de los cuales se han convertido en éxitos de ventas. También han impartido conferencias y cursos como profesores invitados, han comisariado exposiciones y asesorado a fabricantes, museos, salas de subastas y grandes coleccionistas privados de todo el mundo. Los Fiell han escrito numerosos libros para TASCHEN, entre los que se incluyen 1000 Chairs, Diseño del siglo XX, El diseño industrial de la A a la Z, Scandinavian Design y Diseño del siglo XXI.
De la contraportada
On March 27, 1977, 583 people died when KLM and Pan Am 747s collided on a crowded, foggy runway in Tenerife, the Canary Islands. The cause, a miscommunication between a pilot and an air traffic controller. The pilot radioed, "We are now at takeoff", meaning that the plane was lifting off, but the tower controller misunderstood and thought the plane was waiting on the runway. In Fatal Words, Steven Cushing explains how miscommunication has led to dozens of aircraft disasters, and he proposes innovative solutions for preventing them. Cushing examines ambiguities in language and other causes of miscommunication between pilots and air traffic controllers. He looks at instances when a pilot or tower controller slips from technical aviation jargon into colloquial English, when a pilot inadvertently "tunes out" repeated instructions, when radios are misused, when a word is used that has different meanings, and when different words are used that sound alike. For example, he shows how a confusion involving to and two led to a fatal crash at a Southeast Asian airport. To remedy these problems Cushing proposes, for the short term, a visual communication system to supplement voice communication, one that would include a visual touchscreen interface. The technical details of a visual touchscreen prototype are included in an appendix. For the longer term, Cushing outlines an intelligent voice interface to filter conversations for potential confusions and provide real-time feedback to help clear up confusing language. Fatal Words is an accessible explanation of some of the most notorious aircraft tragedies of our time, and it will appeal to scholars in communications, linguistics, and cognitivescience, to aviation experts, and to general readers.
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Fatal Words: Communication Clashes and Aircraft Crashes
Publicado por
University of Chicago Press, 1997
ISBN 10: 0226132013
ISBN 13: 9780226132013
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Fatal Words: Communication Clashes and Aircraft Crashes
Publicado por
University of Chicago Press, 1997
ISBN 10: 0226132013
ISBN 13: 9780226132013
Antiguo o usado
Paperback
Librería: ThriftBooks-Dallas, Dallas, TX, Estados Unidos de America
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Paperback. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.55. Nº de ref. del artículo: G0226132013I4N00
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Fatal Words â" Communication Clashes & Aircraft Crashes (Paper): Communication Clashes and Aircraft Crashes
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University of Chicago Press, 1997
ISBN 10: 0226132013
ISBN 13: 9780226132013
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Fatal Words: Communication Clashes and Aircraft Crashes
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Paperback. Condición: Very Good. Fatal Words: Communication Clashes and Aircraft Crashes This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Nº de ref. del artículo: 7719-9780226132013
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Fatal Words: Communication Clashes and Aircraft Crashes
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Paperback. Condición: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Nº de ref. del artículo: 6545-9780226132013
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Fatal Words: Communication Clashes and Aircraft Crashes
Publicado por
University of Chicago Press, 1997
ISBN 10: 0226132013
ISBN 13: 9780226132013
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paperback
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paperback. Condición: Gut. 176 Seiten; 9780226132013.3 Gewicht in Gramm: 500. Nº de ref. del artículo: 815857
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Fatal Words
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The University of Chicago Press, 1997
ISBN 10: 0226132013
ISBN 13: 9780226132013
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Condición: New. After explaining how miscommunication has led to dozens of aircraft disasters, the author proposes innovative solutions for prevention - such as a visual communication system and a computerized voice mechanism to help clear up confusing language. Num Pages: 176 pages, 18 line drawings. BIC Classification: GTC; KNGV; MBN. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 215 x 138 x 14. Weight in Grams: 234. . 1997. New ed. Paperback. . . . . Nº de ref. del artículo: V9780226132013
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Fatal Words: Communication Clashes and Aircraft Crashes
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University of Chicago Press, 1997
ISBN 10: 0226132013
ISBN 13: 9780226132013
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Condición: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Nº de ref. del artículo: 00040838554
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Fatal Words: Communication Clashes and Aircraft Crashes
Publicado por
University of Chicago Press, 1997
ISBN 10: 0226132013
ISBN 13: 9780226132013
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Tapa blanda
Librería: SecondSale, Montgomery, IL, Estados Unidos de America
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Condición: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Nº de ref. del artículo: 00086936401
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Fatal Words: Communication Clashes and Aircraft Crashes
Publicado por
University of Chicago Press, 1997
ISBN 10: 0226132013
ISBN 13: 9780226132013
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Condición: Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: first ] Publisher: University Of Chicago Press Pub Date: 5/15/1997 Binding: Paperback Pages: 176 first edition. Nº de ref. del artículo: 6768294
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