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Conflict and Dispute Resolution: A Guide for Practice - Tapa blanda

Brandon, Mieke; Robertson, Leigh

 
9780195558425: Conflict and Dispute Resolution: A Guide for Practice

Sinopsis

Conflict and Dispute Resolution is a practical guide to understanding dispute resolution theory in the context of organisational, psychological and social work themes. It covers the spectrum of interventions; from the prevention of conflict, ignoring it, managing it through feedback, difficult conversations, self mediation, conflict coaching to facilitative processes such as dispute facilitation, mediation, concilliation and managing groups and multi party disputes.

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Acerca del autor

Mieke Brandon and Leigh Robertson are practitioners with many years of experience as mediators, counsellors, trainers, coaches and mentors. They have created a comprehensive and stimulating text from their extensive involvement in the field.

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