It's All of Our Business: Communicating Competently in the Workplace is a brief, inexpensive, conversational and comprehensive text that balances practical skills and competence with scholarly insight. The text will address several topics often ignored or given only glancing coverage in competing texts including connecting bids, dialectics and conflict, anger management, difficult group members, virtual groups, cognitive dissonance, persuasion, power, and culture.
Instructors may find course preparation tools and more details on our robust digital offerings at www.oup.com/he/rothwell-waters.
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J. Dan Rothwell is the former chair of the Communication Studies Department at Cabrillo College. He has authored five other books in addition to It's All of Our Business and has received more than two dozen teaching awards during his lengthy academic career.
Michelle Waters is a sought-after corporate trainer who designs and delivers business communication programs to leaders internationally. She also taught communication courses at San Jose State University and Cabrillo College for more than 20 years. This is her second book.
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Paperback. Condición: new. Paperback. Winner of the Textbook & Academic Authors Association's Most Promising New Textbook AwardIt's All of Our Business: Communicating Competently in the Workplace is a concise, conversational text that balances practical skills with scholarly insight. Grounded in a communication competence perspective, this text provides students with the communication skills needed to have successful careers in the 21st century.With its strong focus on power dynamics, such important topics as sexual harassment, gender bias, bullying and abuse at work are best analyzed for their causes and prevention. The text's unique coverage addressesseveral topics often ignored or given only glancing coverage in competing texts, including leadership, power, conflict management, teamwork and group dynamics. Engaging case studies, novel illustrations, personal narratives, vivid stories, and abundant humor create an engaging resource that students will actually want to read. Abundant research will be cited in a free-flowing writing style.Instructors may find course preparation tools and more details on our robust digitalofferings at Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Nº de ref. del artículo: 9780190078188
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