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It's All of Our Business: Communicating Competently in the Workplace - Tapa blanda

Rothwell, J. Dan; Waters, Michelle

 
9780190078188: It's All of Our Business: Communicating Competently in the Workplace

Sinopsis

It's All of Our Business: Communicating Competently in the Workplace is a brief, inexpensive, conversational and comprehensive text that balances practical skills and competence with scholarly insight. The text will address several topics often ignored or given only glancing coverage in competing texts including connecting bids, dialectics and conflict, anger management, difficult group members, virtual groups, cognitive dissonance, persuasion, power, and culture.

Instructors may find course preparation tools and more details on our robust digital offerings at www.oup.com/he/rothwell-waters.

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Acerca del autor

J. Dan Rothwell is the former chair of the Communication Studies Department at Cabrillo College. He has authored five other books in addition to It's All of Our Business and has received more than two dozen teaching awards during his lengthy academic career.

Michelle Waters is a sought-after corporate trainer who designs and delivers business communication programs to leaders internationally. She also taught communication courses at San Jose State University and Cabrillo College for more than 20 years. This is her second book.

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