Sinopsis
This book is written to help aspiring and current call centre represtentatives to optimize their success on the job. Consequently, this book is more than just a collection of theories about what a call centre should be. This book is a manual, a "how to" that will guide the reader to success in the call centre roll.
"Sinopsis" puede pertenecer a otra edición de este libro.
Reseña del editor
This book is written to help aspiring and current call centre represtentatives to optimize their success on the job. Consequently, this book is more than just a collection of theories about what a call centre should be. This book is a manual, a "how to" that will guide the reader to success in the call centre roll.
"Sobre este título" puede pertenecer a otra edición de este libro.
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Imagen de archivo
Contact : A Guide to Developing Effective Call Centre Skills
Publicado por
Nelson Education Limited, Scarborough, ON, Canada, 2000
ISBN 10: 0176167978
ISBN 13: 9780176167974
Antiguo o usado
Tapa blanda
Librería: Ghost River Rare and Used Books, Cremona, AB, Canada
Calificación del vendedor: 5 de 5 estrellas
Condición: Fair-good. Scarborough, ON, Canada: Nelson Education Limited, 2000. 228 pages includes index and glossary. A how to guide that outlines the skills and knowledge needed for success in the modern high tech call centre. Cover is bright and clean, no creases, No former owner's name. There is a bit of neat green highlighting to a few pages. Soft Cover. Fair-good. Nº de ref. del artículo: 150899a
Comprar usado
EUR 13,46
Envío por EUR 13,55
Se envía de Canada a Estados Unidos de America
Se envía de Canada a Estados Unidos de America
Cantidad disponible: 1 disponibles