Managing Business Process Flows: Principles of Operations Management w/ Student CD: International Edition - Tapa blanda

Anupindi, Ravi; Chopra, Sunil; Deshmukh, Sudhakar D; Van Mieghem, Jan; Zemel, Eiten

9780137128402: Managing Business Process Flows: Principles of Operations Management w/ Student CD: International Edition

Tapa blanda

ISBN 10: 0137128401 ISBN 13: 9780137128402

Editorial: Pearson, 2008

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Intended for MBA oriented Operations Management courses.

This long awaited revision uses a process flows approach to operations to show students how managers can design and control business processes to increase profitability and decrease costs for the organization.

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Rese�a del editor

The core concepts of managing business process flows are discussed here in three steps. A text-specific website offers on-line support for lecturers.

Rese�a del editor

This unique and comprehensive book presents a unifying paradigm for understanding operations, based in the belief that a large part of operations management is the design and management of business processes. The overall objective of the book is to demonstrate how managers can control process structure and process drivers to achieve desired business process performance. This framework is applied to understand which levels managers have to control: cycle time, capacity, inventory, and quality. Providing a conceptual and logically rigorous approach," Managing Business Process Flows" discusses the subject in three steps: model and understand the process and its flows; study causal relationships between process structure and certain performance metrics; and formulate implications for managerial actions by filtering out managerial levers ("process drivers") and their impact on process performance. The book also identifies managerial levers, and establishes a connection between operational and financial measurements. An essential resource for all management professionals, especially Management Consultants specializing in operations and supply chains, Managers and VPs overseeing supply chains, and Plant Managers. �

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