Hey, I'm the Customer: Front Line Tips for Providing Superior Customer Service - Tapa blanda

Willingham, Ron

 
9780133881585: Hey, I'm the Customer: Front Line Tips for Providing Superior Customer Service
Tapa blanda
ISBN 10: 013388158X ISBN 13: 9780133881585
Editorial: Prentice Hall, 1992

Sinopsis

In an increasingly competitive economy service is a key factor. This book shows managers how to focus on and satisfy customers' needs.

"Sinopsis" puede pertenecer a otra edición de este libro.

Reseña del editor

In an increasingly competitive economy service is a key factor. This book shows managers how to focus on and satisfy customers' needs.

Reseña del editor

In an increasingly competitive economy, superior service is the key to attracting and retaining customers. Now a veteran sales trainer shows managers, supervisors, business owners, and particularly front-line service providers precisely how to focus on customer needs and give today's demanding and selective buyers the end-result benefits they expect. Line drawings.

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
Prentice Hall
Año de publicación
1992
Idioma
Inglés
ISBN 10 
013388158X
ISBN 13 
9780133881585
Encuadernación
Tapa blanda
Número de páginas
224
Contacto del fabricante
no disponible
Persona responsable
no disponible