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Sinopsis
Managing Service in Food and Beverage Operations shows students how food service professionals create and deliver guest-driven service; enhance value, build guest loyalty, and promote repeat business; and continuously improve the process of providing excellent service. Students will learn how every aspect of a food service operations contributes to the guest experience and will explore unique features of a variety of food and beverage operations.
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Managing Service in Food and Beverage Operations Answer Sheet (AHLEI) & Managing Service in F&B Operations Online Component (AHLEI) -- (4th Edition) Cichy Ph.D. NCE CHA, Ronald F. Hickey, Philip J. and American Hotel & Lodging Association
Publicado por
Educational Institute, 2013
ISBN 10: 0133380017
ISBN 13: 9780133380019
Antiguo o usado
Tapa blanda
Librería: College Campus, North Fort Myers, FL, Estados Unidos de America
Calificación del vendedor: 4 de 5 estrellas
Condición: Good. Used Item. Does not include New Access Codes , Cd's or one time use items that come when New. This item is Used. Nº de ref. del artículo: 013309726913122-CR02369679
Cantidad disponible: 3 disponibles