Managing Service in F&B Operations (AHLEI) (Ahlei - Food and Beverage) - Tapa blanda

Ronald, Cichy; Philip, Hickey

 
9780133097269: Managing Service in F&B Operations (AHLEI) (Ahlei - Food and Beverage)
Tapa blanda
ISBN 10: 0133097269 ISBN 13: 9780133097269
Editorial: Financial Times Prentice Hall, 2012

Sinopsis

Managing Service in Food and Beverage Operations shows students how food service professionals create and deliver guest-driven service; enhance value, build guest loyalty, and promote repeat business; and continuously improve the process of providing excellent service. Students will learn how every aspect of a food service operations contributes to the guest experience and will explore unique features of a variety of food and beverage operations.

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Acerca del autor

About the Educational Institute

 

We Train The Best!

 

The American Hotel and Lodging Educational Institute (AHLEI) is the premier source for delivering quality hospitality education, training and professional certification that serves the needs of hospitality schools and industries worldwide.

The AHLEI meets and exceed its education and training mission by providing materials for all levels of hospitality personnel via: online learning, distance learning courses, videos, seminars, textbooks, and study guides.

 

Professional  certification  from the AHLEI is the ultimate distinction of professional excellence for the hospitality industry.  It certifies and validates competencies in conjunction with academia and industry experts for over 35 positions in the hospitality industry; designations from front-line to general manager, including the prestigious CHA - the Certified Hotel Administrator.

 

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
Financial Times Prentice Hall
Año de publicación
2012
Idioma
Inglés
ISBN 10 
0133097269
ISBN 13 
9780133097269
Encuadernación
Tapa blanda
Número de páginas
706
Contacto del fabricante
no disponible
Persona responsable
no disponible

Otras ediciones populares con el mismo título

9780133380019: Managing Service in Food and Beverage Operations With Answer Sheet + Online Component

Edición Destacada

ISBN 10:  0133380017 ISBN 13:  9780133380019
Editorial: Educational Inst, 2013
Tapa blanda