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Sinopsis
Boasting a strong managerial orientation, this text explores service operations. It differentiates service operations issues from those associated with manufacturing while showing how common aspects of various services allow them to benefit from similar types of analysis. Centring its discussion on the "service encounter" and its supporting elements, the text describes how the encounter can be supported and efficiency maximized with both quantitative and qualititative tools.
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Reseña del editor
Boasting a strong managerial orientation, this text explores service operations. It differentiates service operations issues from those associated with manufacturing while showing how common aspects of various services allow them to benefit from similar types of analysis. Centring its discussion on the "service encounter" and its supporting elements, the text describes how the encounter can be supported and efficiency maximized with both quantitative and qualititative tools.
"Sobre este título" puede pertenecer a otra edición de este libro.
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Imagen de archivo
Service Operations Management
Publicado por
Prentice-Hall, 1995
ISBN 10: 0131804499
ISBN 13: 9780131804494
Antiguo o usado
Tapa blanda
Librería: Better World Books Ltd, Dunfermline, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Condición: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Nº de ref. del artículo: 56818122-20
Comprar usado
EUR 29,45
Envío por EUR 5,90
Se envía de Reino Unido a Estados Unidos de America
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Imagen de archivo
Service Operations Management
Publicado por
Prentice-Hall, 1995
ISBN 10: 0131804499
ISBN 13: 9780131804494
Antiguo o usado
Paperback
Librería: Stephen White Books, Bradford, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Good. Ex-library book, usual markings. Clean copy, sound binding. Quick dispatch from UK seller. Nº de ref. del artículo: mon0000070689
Comprar usado
EUR 25,51
Envío por EUR 39,23
Se envía de Reino Unido a Estados Unidos de America
Se envía de Reino Unido a Estados Unidos de America
Cantidad disponible: 1 disponibles