Quality Management: United States Edition - Tapa dura

Goetsch, David L.; Davis, Stanley

 
9780131189294: Quality Management: United States Edition
Tapa dura
ISBN 10: 0131189298 ISBN 13: 9780131189294
Editorial: Pearson, 2005

Sinopsis

For courses in Quality Management, Total Quality Management, Quality Engineering, Quality Technology, and Process Improvement.

Appropriate for both management and technology students, Quality Management, Fifth Edition is a comprehensive text that helps readers learn how businesses can achieve consistent peak performance, continual improvement, and maximum competitiveness. Topics cover all aspects of total quality management such as training, ethics, JIT, SPC, benchmarking, QFP, and Six Sigma. Sophisticated coverage makes this text ideal for college level courses and cases and activities bring real-world application to chapter concepts. This new edition features many up-dates such as: more coverage of international quality management practices, a new section on competitive strategy, increased coverage of corporate social responsibility, a new section on emerging issues in supply-chain management, and new sections on customer satisfaction and retention.

"Sinopsis" puede pertenecer a otra edición de este libro.

Reseña del editor

For courses in Quality Management, Total Quality Management, Quality Engineering, Quality Technology, and Process Improvement. Appropriate for both management and technology students, Quality Management, Fifth Edition is a comprehensive text that helps readers learn how businesses can achieve consistent peak performance, continual improvement, and maximum competitiveness. Topics cover all aspects of total quality management such as training, ethics, JIT, SPC, benchmarking, QFP, and Six Sigma. Sophisticated coverage makes this text ideal for college level courses and cases and activities bring real-world application to chapter concepts. This new edition features many up-dates such as: more coverage of international quality management practices, a new section on competitive strategy, increased coverage of corporate social responsibility, a new section on emerging issues in supply-chain management, and new sections on customer satisfaction and retention.

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
Pearson
Año de publicación
2005
Idioma
Inglés
ISBN 10 
0131189298
ISBN 13 
9780131189294
Encuadernación
Tapa dura
Número de edición
5
Número de páginas
832
Contacto del fabricante
no disponible
Persona responsable
Riccardo Bacigalupo
riccardo.bacigalupo@sanoma.it

Sanoma Italia Via Arconati, 1 �
Milano
20135
Italia

Otras ediciones populares con el mismo título

9780135019672: Quality Management for Organizational Excellence: Introduction to Total Quality

Edición Destacada

ISBN 10:  0135019672 ISBN 13:  9780135019672
Editorial: Financial Times Prentice Hall, 2009
Tapa dura