Introduces management functions and principles as they apply to the supervisory level of management. Principles and theories are explained with terms, examples, and situations that are understandable to beginners. Learning features include objectives, key terms, margin notes, summaries, exercises,
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Discusses specific supervisory tools in detail, the development of strong interpersonal skills, and how to effectively supervise a diverse workforce and teams. Explains management principles and theories -- then translates these concepts into practical tools that can be used in actual on-the-job management situations. Integrates teamwork, quality and ethical themes throughout and looks at reengineering, diversity and international applications in each chapter. Offers over 100 new examples from dozens of well-known U.S. and international companies, plus all-new case studies. Now discusses executing supervisory functions with and through teams; security; the Internet; reengineering concepts; stretch goals, scoreboarding for results; changing leadership styles, and much more.
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