This is the first "nuts and bolts" how-to guide for building wizards that help users perform complex tasks in software. Written by the IBM team that has standardized wizard development across a wide range of software products and families, the book brings together the wisdom of usability experts, programmers, technical writers, and other disciplines. The step-by-step guidance it offers is designed to work equally well on any contemporary platform, from IBM mainframes to Windows, Unix/Linux, Java, and Web-based applications alike. Designing Effective Wizards: A Multidisciplinary Approach outlines a practical set of processes and methods for effective wizard design, identifying key issues and problems encountered during the design process -- and IBM's best solutions. The authors begin by introducing the concept and goals of wizards; then explain how to gather requirements, prototype wizards, and evaluate designs. The book includes specific guidelines for wizard design, as well as techniques for avoiding errors and refining interactivity. The book contains three detailed case studies, as well as practical checklist for planning wizard projects. A four-color insert illustrates a wide range of examples, which may also be found on an accompanying CD-ROM For all software developers, interface designers, usability professionals, and Web interface designers.
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All the authors work at IBM's Silicon Valley Laboratory in San Jose, CA.
DAINA PUPONS WICKHAM is a Human Factors Specialist who has designed and tested wizards for multiple IBM products. She has published papers on and filed for patents for her launchpad designs.
DR. DEBRA L. MAYHEW is a Human Factors Specialist who helped create wizard guidelines for IBM data management products and has worked on wizards for products on multiple platforms.
TERESA STOLL, an Interface Visual Designer, is a member of IBM's Visual Design Board of Directors and oversees the visual design of IBM's award-winning DB2 workstation database product.
KENNETH JUNE TOLEY III is a Technical Writer who has designed and tested on-line help systems and web pages, and assisted in wizard and dialog interface design.
SHANNON ROUILLER is a Technical Editor who has written and edited books, on-line help, wizards, and product interfaces for worldwide products.
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