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Book by Tiwana Amrit
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In The Knowledge Management Toolkit, Second Edition, leading consultant Amrit Tiwana walks step-by-step through the development of a state-of-the-art enterprise Knowledge Management System. Thoroughly revised to reflect today's latest tools, technologies, and best practices, this hands-on guide shows how to build KM systems one step at a time, with each step delivering new business value, and seamlessly building on the work that preceded it. It brings together all the hands-on techniques and practical tools you need to build KM systems that leverage your existing technology investments. Amrit Tiwana presents KM case studies from leading companies worldwide, from Nortel to Rolls Royce. But unlike other books, this one doesn't stop with case studies: Tiwana walks you step-by-step through your own KM project, identifying real-world best practices, key risk factors, and proven solutions for mitigating them. He presents checklists designed to help team members identify and resolve the most critical issues they will face at every stage of the process, from team building through delivery. The accompanying CD-ROM contains Tiwana's interactive, unrestricted KM Toolkit, plus an extensive bibliographic database of recent KM research, many printable documents, a complete working Web-based KM system, bonus appendices, and more.Contraportada:
The #1 practical knowledge management implementation guidenow completely updated!
In The Knowledge Management Toolkit, Second Edition, leading consultant Amrit Tiwana walks step by step through the development of a state-of-the-art enterprise Knowledge Management Platform. Thoroughly revised to reflect today's latest tools, technologies, and best practices, this hands-on guide offers a complete roadmap for building KM systems incrementally?with each step delivering new business value, and seamlessly building on the work that preceded it. Utilizing practical checklists and diagrams, Dr. Tiwana introduces today's best techniques for planning, design, development, deployment, and management, demonstrating exactly how to:
Among this edition's many new features: a thoroughly rewritten chapter on strategy; powerful new "real-options" methods for assessing ROI; in-depth discussions of knowledge platforms and digital peer-to-peer networks; many new case studies; and much more.CD-ROM INCLUDED
The accompanying CD-ROM contains Tiwana's interactive, unrestricted KM Toolkit, plus an extensive bibliographic database of recent KM research, a complete working Web-based KM system, bonus appendices, and reusable copies of all of the book's figures.
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