Business Process Change: A Business Process Management Guide for Managers and Process Professionals - Tapa blanda

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Paul Harmon is a cofounder and executive editor at Business Process Trends, an internationally popular website that provides a variety of free articles, columns, surveys and book reviews each month on trends, directions, and best practices in business process management. He is also a cofounder, chief methodologist, and principal consultant of BPTrends Associates, a professional services company providing executive education, training, and consulting services for organizations interested in understanding and implementing business process management. At the same time Mr. Harmon serves as a Senior Consultant for AI with Cutter Consortium.

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Business Process Change: A Business Process Management Guide for Managers and Process Professionals, 4^th edition

Best-selling resource on all aspects and phases of successful BP improvement, updated and supplemented with valuable case studies.

Enterprise Alignment, San Francisco, CA, USA

This new fourth edition of Business Process Change provides a balanced view of the field of business process change. Bestselling author and renowned expert in the field Paul Harmon offers concepts, methods, and cases for all aspects and phases of successful business process improvement. Students and professionals alike will benefit from the comprehensive coverage and customizable, integrated approach to broad business process management, with a focus on improving efficiency and productivity to achieve any organization’s mission. In the Fourth Edition, particular attention is paid to the impact of disruptive technology on business and the need for agile transformation.

• Covers Business Process Management Systems and the integration of process redesign and Six Sigma
• Explores how all the different process elements fit together, including the human aspects of process redesign
• Presents best-practice methodology, which can be applied and tailored to an organization’s specific needs
• Offers invaluable, detailed case studies demonstrating how these key methods are implemented

is a co-founder and executive editor at Business Process Trends, an internationally popular website that provides a variety of free articles, columns, surveys, and book reviews each month on trends, directions and best practices in business process management. He is also a co-founder, chief methodologist, and a principal consultant of BPTrends Associates (BPTA), a professional services company providing executive education, training, and consulting services for organizations that are interested in understanding and implementing business process management.