Understanding Your Users: A Practical Guide to User Research Methods (Interactive Technologies)

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9780128002322: Understanding Your Users: A Practical Guide to User Research Methods (Interactive Technologies)
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"The first edition became my 'go-to' book for mastering user requirements gathering. Ten years later, this second edition is even better. Don't leave your office without it!" --Joe Dumas, Editor in Chief, Journal of Usability Studies "This book is a comprehensive handbook on the 'why' and 'how' of user research, illustrated with vivid real-world examples. Get this book, read it, and follow its prescriptions. It will repay its cost many times over." -- Jeff Johnson, author of GUI Bloopers 2.0 and Designing with the Mind in Mind "Very authoritative, this work combines expertise from industry and academia, with lots of specific guidelines, tips and examples, and with pointers to other readings for deeper insights. Useful for students and practitioners alike, this should be on everyone's bookshelf." --James D. Foley, Professor, College of Computing, Georgia Institute of Technology "Understanding Your Users is a thorough guide to user experience for designers both technical and non-technical. Instructors, students and practitioners will find this book very useful to your success as a user-experience expert." --Juan E. Gilbert, Ph.D., Computer & Information Science & Engineering Department, University of Florida "Understanding Your Users is handbook of practical wisdom for the serious human centered design practitioner. This second edition includes updated content around emerging best practices. It is a must have in any design team's library." --Janaki Kumar, Head of Strategic Design Services, America, Design and Co-Innovation Center, SAP Labs "Understanding your end user is more important than it ever has been, how they really work, and how your assumptions match up to their reality. This book takes tried and true methodology and shows how any or all of it can be applied to your products now." -- Jeremy Ashley, VP, Oracle Cloud UX "The first edition became my 'go-to' book for mastering user requirements gathering. Ten years later, this second edition is even better. Don't leave your office without it!" --Joe Dumas, Editor in Chief, Journal of Usability Studies "Do you believe in driving while blindfolded? That's what you're doing if you design and market a technological product without studying your target users and tasks. This book is a comprehensive handbook on the "why" and "how" of user research, illustrated with vivid real-world examples. Don't drive your design project while blindfolded. Get this book, read it, and follow its prescriptions. It will repay its cost many times over." -- Jeff Johnson, author of GUI Bloopers 2.0 and Designing with the Mind in Mind "Very authoritative, this work combines the experience of senior practitioners and an academic, with lots of specific guidelines, tips and examples, and with pointers to other readings for deeper insights. Useful for students and practitioners alike, this should be on everyone's bookshelf. The authors do a great job of explaining the importance of business-side stakeholders (C-suite, marketing, sales, development) and how to speak their language." --James D. Foley, Professor, College of Computing, Stephen Fleming Chair in Telecommunications, Georgia Institute of Technology "Understanding Your Users is a thorough guide to user experience for designers both technical and non-technical. Instructors, students and practitioners will find this book very useful to your success as an user experience expert." --Juan E. Gilbert, Ph.D., Andrew Banks Family Preeminence Endowed Chair, Computer & Information Science & Engineering Department, University of Florida "Understanding Your Users is handbook of practical wisdom for the serious human centered design practitioner. This second edition includes updated content around emerging best practices. It is a must have in any design team's library." --Janaki Kumar, Head of Strategic Design Services, America, Design and Co-Innovation Center, SAP Labs Palo Alto "With the massive expansion of digital products, new processes for faster development cycles, and competition that can appear out of nowhere in days, the product design has become the major differentiator, and key to success. Understanding your end user is more important than it ever has been, how they really work, and how your assumptions match up to their reality. This book takes tried and true methodology and shows how any or all of it can be applied to your products now." -- Jeremy Ashley, VP, Oracle Cloud UX "A great introductory book for anyone wishing to understand and engage in traditional user research methods. The language is clear and straightforward, allowing the reader to try and use the methods on their own project. Each method is accompanied with an extensive bibliography allowing the curious mind to further delve into any of the described methods. Samples of forms, letters and examples enhance the practical nature of the book, making this title a staple for the beginning practitioner." --Joseph Kramer is a Service Design Lead at Fjord - Design and Innovation from Accenture Interactive "The difference between product success and failure often comes down to the user experience. Baxter, Courage, and Cain share the methods you need to better understand your users so that you can design delightful experiences." --Craig Villamor, Chief Design Architect at Salesforce.com

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This new and completely updated edition is a comprehensive, easy-to-read, "how-to" guide on user research methods. You'll learn about many distinct user research methods and also pre- and post-method considerations such as recruiting, facilitating activities or moderating, negotiating with product developments teams/customers, and getting your results incorporated into the product. For each method, you'll understand how to prepare for and conduct the activity, as well as analyze and present the data - all in a practical and hands-on way. Each method presented provides different information about the users and their requirements (e.g., functional requirements, information architecture). The techniques can be used together to form a complete picture of the users' needs or they can be used separately throughout the product development lifecycle to address specific product questions. These techniques have helped product teams understand the value of user experience research by providing insight into how users behave and what they need to be successful. You will find brand new case studies from leaders in industry and academia that demonstrate each method in action. This book has something to offer whether you are new to user experience or a seasoned UX professional. After reading this book, you'll be able to choose the right user research method for your research question and conduct a user research study. Then, you will be able to apply your findings to your own products. * Completely new and revised edition includes 30+% new content!* Discover the foundation you need to prepare for any user research activity and ensure that the results are incorporated into your products * Includes all new case studies for each method from leaders in industry and academia

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Kathy Baxter, Catherine Courage, Kelly Caine
Editorial: Morgan Kaufmann Publishers In 2015-06-09 (2015)
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Descripción Morgan Kaufmann Publishers In 2015-06-09, 2015. Estado de conservación: New. Brand new book, sourced directly from publisher. Dispatch time is 24-48 hours from our warehouse. Book will be sent in robust, secure packaging to ensure it reaches you securely. Nº de ref. de la librería NU-GRD-05171800

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Kathy Baxter, Catherine Courage, Kelly Caine
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Descripción ELSEVIER SCIENCE TECHNOLOGY, United States, 2015. Paperback. Estado de conservación: New. 2nd Revised edition. 231 x 190 mm. Language: English . Brand New Book. This new and completely updated edition is a comprehensive, easy-to-read, how-to guide on user research methods. You ll learn about many distinct user research methods and also pre- and post-method considerations such as recruiting, facilitating activities or moderating, negotiating with product developments teams/customers, and getting your results incorporated into the product. For each method, you ll understand how to prepare for and conduct the activity, as well as analyze and present the data - all in a practical and hands-on way. Each method presented provides different information about the users and their requirements (e.g., functional requirements, information architecture). The techniques can be used together to form a complete picture of the users needs or they can be used separately throughout the product development lifecycle to address specific product questions. These techniques have helped product teams understand the value of user experience research by providing insight into how users behave and what they need to be successful. You will find brand new case studies from leaders in industry and academia that demonstrate each method in action. This book has something to offer whether you are new to user experience or a seasoned UX professional. After reading this book, you ll be able to choose the right user research method for your research question and conduct a user research study. Then, you will be able to apply your findings to your own products. Nº de ref. de la librería AAZ9780128002322

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Kathy Baxter, Catherine Courage, Kelly Caine
Editorial: ELSEVIER SCIENCE TECHNOLOGY, United States (2015)
ISBN 10: 0128002328 ISBN 13: 9780128002322
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Descripción ELSEVIER SCIENCE TECHNOLOGY, United States, 2015. Paperback. Estado de conservación: New. 2nd Revised edition. 231 x 190 mm. Language: English . Brand New Book. This new and completely updated edition is a comprehensive, easy-to-read, how-to guide on user research methods. You ll learn about many distinct user research methods and also pre- and post-method considerations such as recruiting, facilitating activities or moderating, negotiating with product developments teams/customers, and getting your results incorporated into the product. For each method, you ll understand how to prepare for and conduct the activity, as well as analyze and present the data - all in a practical and hands-on way. Each method presented provides different information about the users and their requirements (e.g., functional requirements, information architecture). The techniques can be used together to form a complete picture of the users needs or they can be used separately throughout the product development lifecycle to address specific product questions. These techniques have helped product teams understand the value of user experience research by providing insight into how users behave and what they need to be successful. You will find brand new case studies from leaders in industry and academia that demonstrate each method in action. This book has something to offer whether you are new to user experience or a seasoned UX professional. After reading this book, you ll be able to choose the right user research method for your research question and conduct a user research study. Then, you will be able to apply your findings to your own products. Nº de ref. de la librería AAZ9780128002322

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Kathy Baxter, Catherine Courage, Kelly Caine
Editorial: Elsevier Science & Technology 2015-08-20, San Francisco (2015)
ISBN 10: 0128002328 ISBN 13: 9780128002322
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Descripción Elsevier Science & Technology 2015-08-20, San Francisco, 2015. paperback. Estado de conservación: New. Nº de ref. de la librería 9780128002322

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Baxter, Kathy, Courage, Catherine, Caine, Kelly
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Descripción Morgan Kaufmann, 2015. Estado de conservación: New. Series: Interactive Technologies. Num Pages: 568 pages. BIC Classification: UB. Category: (P) Professional & Vocational. Dimension: 193 x 235 x 27. Weight in Grams: 1174. . 2015. 2nd Edition. Paperback. . . . . . Nº de ref. de la librería V9780128002322

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Kathy Baxter
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Descripción Paperback. Estado de conservación: New. Not Signed; This new and completely updated edition is a comprehensive, easy-to-read, how-to guide on user research methods. You'll learn about many distinct user research methods and also pre- and post-method considerations such as recruiting, facilitating activities or moderating, negotiating with product d. book. Nº de ref. de la librería ria9780128002322_rkm

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Kathy Baxter, Catherine Courage, Kelly Caine
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Descripción Elsevier Science & Technology. Paperback. Estado de conservación: new. BRAND NEW, Understanding Your Users: A Practical Guide to User Research Methods (2nd Revised edition), Kathy Baxter, Catherine Courage, Kelly Caine, This new and completely updated edition is a comprehensive, easy-to-read, "how-to" guide on user research methods. You'll learn about many distinct user research methods and also pre- and post-method considerations such as recruiting, facilitating activities or moderating, negotiating with product developments teams/customers, and getting your results incorporated into the product. For each method, you'll understand how to prepare for and conduct the activity, as well as analyze and present the data - all in a practical and hands-on way. Each method presented provides different information about the users and their requirements (e.g., functional requirements, information architecture). The techniques can be used together to form a complete picture of the users' needs or they can be used separately throughout the product development lifecycle to address specific product questions. These techniques have helped product teams understand the value of user experience research by providing insight into how users behave and what they need to be successful. You will find brand new case studies from leaders in industry and academia that demonstrate each method in action. This book has something to offer whether you are new to user experience or a seasoned UX professional. After reading this book, you'll be able to choose the right user research method for your research question and conduct a user research study. Then, you will be able to apply your findings to your own products. * Completely new and revised edition includes 30+% new content!* Discover the foundation you need to prepare for any user research activity and ensure that the results are incorporated into your products * Includes all new case studies for each method from leaders in industry and academia. Nº de ref. de la librería B9780128002322

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Baxter, Kathy, Courage, Catherine, Caine, Kelly
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Descripción Morgan Kaufmann. Estado de conservación: New. Series: Interactive Technologies. Num Pages: 568 pages. BIC Classification: UB. Category: (P) Professional & Vocational. Dimension: 193 x 235 x 27. Weight in Grams: 1174. . 2015. 2nd Edition. Paperback. . . . . Books ship from the US and Ireland. Nº de ref. de la librería V9780128002322

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