Interview Techniques for UX Practitioners: A User-Centered Design Method

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9780124103931: Interview Techniques for UX Practitioners: A User-Centered Design Method

Much of the work of user-centered design practitioners involves some type of interviewing. While interviewing is an important skill, many colleagues have little or no formal training in interviewing methods and often learn on the job with limited feedback on the quality of their interviews.

This book teaches readers about the three basic interview methods: structured interviews, semi-structured interviews, and unstructured interviews. The author discusses the various strengths, weaknesses, issues with each type of interview, and includes best practices and procedures for conducing effective and efficient interviews. The book dives into the detailed information about interviews that haven’t been discussed before – readers learn how and when to ask the "how" and "why" questions to get a deeper understanding of problems, concepts, and processes, as well as discussions on laddering and critical incident techniques.

Because so much of what UX practitioners do involves good interviewing skills, this is your one-stop resource with the definitions, processes, procedures and best practices on the basic approaches.

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About the Author:

Chauncey Wilson is a UX Architect with 40 years of experience in human factors, usability, and user experience design. He has published and presented widely at UXPA, STC, CHI, APA, and HFES conferences. The author has published several books and chapters on usability engineering, brainstorming, surveys, victimization, and inspection methods. He has worked in small and large firms, started teams, consulted for a large firm, and consulted as a lone consultant. He enjoys the role of mentor and always tries to highlight the pros and cons of methods, principles, and processes. He is a member of the Skeptic’s society and enjoys the role of “Chief Skeptic. Chauncey does not believe in magic numbers, miracle methods, or methodolotry.

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Chauncey Wilson
Editorial: ELSEVIER SCIENCE TECHNOLOGY, United States (2013)
ISBN 10: 0124103936 ISBN 13: 9780124103931
Nuevos Paperback Cantidad: 10
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Descripción ELSEVIER SCIENCE TECHNOLOGY, United States, 2013. Paperback. Estado de conservación: New. Language: English . This book usually ship within 10-15 business days and we will endeavor to dispatch orders quicker than this where possible. Brand New Book. Much of the work of user-centered design practitioners involves some type of interviewing. While interviewing is an important skill, many colleagues have little or no formal training in interviewing methods and often learn on the job with limited feedback on the quality of their interviews. This book teaches readers about the three basic interview methods: structured interviews, semi-structured interviews, and unstructured interviews. The author discusses the various strengths, weaknesses, issues with each type of interview, and includes best practices and procedures for conducing effective and efficient interviews. The book dives into the detailed information about interviews that haven t been discussed before - readers learn how and when to ask the how and why questions to get a deeper understanding of problems, concepts, and processes, as well as discussions on laddering and critical incident techniques. Because so much of what UX practitioners do involves good interviewing skills, this is your one-stop resource with the definitions, processes, procedures and best practices on the basic approaches. Nº de ref. de la librería EOD9780124103931

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Chauncey Wilson
Editorial: ELSEVIER SCIENCE TECHNOLOGY, United States (2013)
ISBN 10: 0124103936 ISBN 13: 9780124103931
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Descripción ELSEVIER SCIENCE TECHNOLOGY, United States, 2013. Paperback. Estado de conservación: New. Language: English . Brand New Book ***** Print on Demand *****.Much of the work of user-centered design practitioners involves some type of interviewing. While interviewing is an important skill, many colleagues have little or no formal training in interviewing methods and often learn on the job with limited feedback on the quality of their interviews. This book teaches readers about the three basic interview methods: structured interviews, semi-structured interviews, and unstructured interviews. The author discusses the various strengths, weaknesses, issues with each type of interview, and includes best practices and procedures for conducing effective and efficient interviews. The book dives into the detailed information about interviews that haven t been discussed before - readers learn how and when to ask the how and why questions to get a deeper understanding of problems, concepts, and processes, as well as discussions on laddering and critical incident techniques. Because so much of what UX practitioners do involves good interviewing skills, this is your one-stop resource with the definitions, processes, procedures and best practices on the basic approaches. Nº de ref. de la librería AAV9780124103931

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Chauncey Wilson
Editorial: ELSEVIER SCIENCE TECHNOLOGY, United States (2013)
ISBN 10: 0124103936 ISBN 13: 9780124103931
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Descripción ELSEVIER SCIENCE TECHNOLOGY, United States, 2013. Paperback. Estado de conservación: New. Language: English . Brand New Book ***** Print on Demand *****. Much of the work of user-centered design practitioners involves some type of interviewing. While interviewing is an important skill, many colleagues have little or no formal training in interviewing methods and often learn on the job with limited feedback on the quality of their interviews. This book teaches readers about the three basic interview methods: structured interviews, semi-structured interviews, and unstructured interviews. The author discusses the various strengths, weaknesses, issues with each type of interview, and includes best practices and procedures for conducing effective and efficient interviews. The book dives into the detailed information about interviews that haven t been discussed before - readers learn how and when to ask the how and why questions to get a deeper understanding of problems, concepts, and processes, as well as discussions on laddering and critical incident techniques. Because so much of what UX practitioners do involves good interviewing skills, this is your one-stop resource with the definitions, processes, procedures and best practices on the basic approaches. Nº de ref. de la librería AAV9780124103931

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Wilson, Chauncey
Editorial: Morgan Kaufmann (2017)
ISBN 10: 0124103936 ISBN 13: 9780124103931
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Descripción Morgan Kaufmann, 2017. Paperback. Estado de conservación: New. Never used! This item is printed on demand. Nº de ref. de la librería 0124103936

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Descripción Morgan Kaufmann Publishers Inc., 2016. Paperback. Estado de conservación: New. PRINT ON DEMAND Book; New; Publication Year 2016; Not Signed; Fast Shipping from the UK. No. book. Nº de ref. de la librería ria9780124103931_lsuk

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Descripción Morgan Kaufmann Publishers 12/9/2013, 2013. Paperback or Softback. Estado de conservación: New. Interview Techniques for UX Practitioners: A User-Centered Design Method. Book. Nº de ref. de la librería BBS-9780124103931

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Descripción Morgan Kaufmann, 2013. Paperback. Estado de conservación: NEW. 9780124103931 This listing is a new book, a title currently in-print which we order directly and immediately from the publisher. Nº de ref. de la librería HTANDREE01198105

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Descripción Morgan Kaufmann 2013-11-25, 2013. Paperback. Estado de conservación: New. Nº de ref. de la librería NU-ING-28401300

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