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"Many people think they know how to create personas-but they don’t. Hearsay knowledge gathered from surface browsing of a few websites and press releases is a scary and risky background for building a tool on which your user experience is supposed to rest. Better (and safer for your project) to learn from people like Adlin and Pruitt who actually know what they’re talking about. As this book shows, personas are not that hard, but there’s still more to them than what you can pick up from a blog posting. Read The Essential Persona Lifecycle or suffer." --Jakob Nielsen, Principal, Nielsen Norman Group
The Essential Persona Lifecycle: Your Guide to Building and Using Personas offers a practical guide to the creation and use of personas, which can help product designers, their team, and their organization become more user focused. This book is for people who just need to know what to do and what order to do it in. It is completely focused on practical tools and methods, without much explanation on why the particular tool or method is the right one.
The book discusses the five phases of persona lifecycle:
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