Artículos relacionados a ITIL V3 Service Operation (Managing Professional)
Sinopsis
The ITIL Service Operation stage of the ITIL v3 framework highlights best-practice for delivering IT to meet agreed service levels for both business users and customers. It includes the day-to-day management of technology needed to deliver and support services.
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Críticas
The revisions have streamlined the ST book and better integrated it into the other books in the service lifecycle. Diagrams are now better drawn and better described in corresponding text... On balance, I believe this revision will improve the overall readability of the ITIL library. Claudia Tropp, Technology Partners International, Inc. --Best Management Pratice
More readable, more useable. Many confusing aspects of Service Transition have been well and truly 'nailed'. The demystifying of the SKMS, CMS, CMDB maelstrom is particularly helpful. Barry Corless, Global Knowledge --Best Management Pratice
There is an extensive increase in synergy across chapters [in ITIL Service Transition] making it easier for the reader to locate like-for-like content across the process areas covered. The latest revisions also provide more practical application and align more closely to real-world experience than ever before; and yet they manage to maintain their flexibility in providing a standard framework which can be adopted and adapted by organizations large or small. A great improvement! Zoe Lambert, HP --Best Management Pratice
More readable, more useable. Many confusing aspects of Service Transition have been well and truly 'nailed'. The demystifying of the SKMS, CMS, CMDB maelstrom is particularly helpful. Barry Corless, Global Knowledge --Best Management Pratice
There is an extensive increase in synergy across chapters [in ITIL Service Transition] making it easier for the reader to locate like-for-like content across the process areas covered. The latest revisions also provide more practical application and align more closely to real-world experience than ever before; and yet they manage to maintain their flexibility in providing a standard framework which can be adopted and adapted by organizations large or small. A great improvement! Zoe Lambert, HP --Best Management Pratice
Reseña del editor
This publication provides updated best-practice advise on all aspects of managing the day-to-day operation of an organisation's IT services. It encompasses and supersedes the operational aspects of the ITIL Service Support and Service Delivery publications and covers most of the scope of ICT Infrastructure Management. it also incorporates operational aspects from the Planning to Implement, Application Management, Software Asset Management and Security Management publications.
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ITIL Service Operation : 2011
Publicado por
Rowman & Littlefield Publishers, Incorporated, 2011
ISBN 10: 0113313071
ISBN 13: 9780113313075
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Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Condición: Good. Used book that is in clean, average condition without any missing pages. Nº de ref. del artículo: 16421361-6
Cantidad disponible: 3 disponibles
Imagen de archivo
ITIL Service Operation : 2011
Publicado por
Rowman & Littlefield Publishers, Incorporated, 2011
ISBN 10: 0113313071
ISBN 13: 9780113313075
Antiguo o usado
Tapa blanda
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Condición: As New. Used book that is in almost brand-new condition. Nº de ref. del artículo: 17267850-6
Cantidad disponible: 1 disponibles
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ITIL Service Operation: 2011 (Best Management Practice)
Publicado por
The Stationery Office, 2011
ISBN 10: 0113313071
ISBN 13: 9780113313075
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Paperback
Librería: HPB-Red, Dallas, TX, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Very Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or limited writing/highlighting. We ship orders daily and Customer Service is our top priority! Nº de ref. del artículo: S_407966871
Cantidad disponible: 1 disponibles
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ITIL Service Operation: 2011 (Best Management Practice)
Publicado por
The Stationery Office, 2011
ISBN 10: 0113313071
ISBN 13: 9780113313075
Antiguo o usado
Paperback
Librería: HPB-Red, Dallas, TX, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority! Nº de ref. del artículo: S_429710473
Cantidad disponible: 1 disponibles
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ITIL Service Operation
Publicado por
Tso, the Stationery Office, 2011
ISBN 10: 0113313071
ISBN 13: 9780113313075
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Paperback
Librería: ThriftBooks-Phoenix, Phoenix, AZ, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 3.08. Nº de ref. del artículo: G0113313071I3N00
Cantidad disponible: 1 disponibles
Imagen de archivo
ITIL Service Operation
Publicado por
Tso, the Stationery Office, 2011
ISBN 10: 0113313071
ISBN 13: 9780113313075
Antiguo o usado
Paperback
Librería: ThriftBooks-Dallas, Dallas, TX, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 3.08. Nº de ref. del artículo: G0113313071I4N00
Cantidad disponible: 1 disponibles
Imagen de archivo
ITIL Service Operation
Publicado por
Tso, the Stationery Office, 2011
ISBN 10: 0113313071
ISBN 13: 9780113313075
Antiguo o usado
Paperback
Librería: ThriftBooks-Dallas, Dallas, TX, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 3.08. Nº de ref. del artículo: G0113313071I3N00
Cantidad disponible: 1 disponibles
Imagen de archivo
ITIL Service Operation
Publicado por
Tso, the Stationery Office, 2011
ISBN 10: 0113313071
ISBN 13: 9780113313075
Antiguo o usado
Paperback
Librería: ThriftBooks-Dallas, Dallas, TX, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less 3.08. Nº de ref. del artículo: G0113313071I5N00
Cantidad disponible: 1 disponibles
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ITIL Service Operation (ITIL v3 Service Lifecycle)
Publicado por
TSO, The Stationery Office (edition Second edition), 2011
ISBN 10: 0113313071
ISBN 13: 9780113313075
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Paperback
Librería: BooksRun, Philadelphia, PA, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Good. Second edition. It's a preowned item in good condition and includes all the pages. It may have some general signs of wear and tear, such as markings, highlighting, slight damage to the cover, minimal wear to the binding, etc., but they will not affect the overall reading experience. Nº de ref. del artículo: 0113313071-11-1
Cantidad disponible: 1 disponibles
Imagen de archivo
ITIL Service Operation (ITIL v3 Service Lifecycle)
Publicado por
TSO, The Stationery Office, 2011
ISBN 10: 0113313071
ISBN 13: 9780113313075
Antiguo o usado
Paperback
Librería: HPB-Emerald, Dallas, TX, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Nº de ref. del artículo: S_444556142
Cantidad disponible: 1 disponibles