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Sinopsis
The ITIL Service Transition stage of the ITIL v3 framework offers guidance for IT professionals wishing to introduce new and changed services, ensuring that the value identified in the service strategy is maintained and controlling risks to smooth operations. The guidance describes best practices for managing service change, and helping departments and businesses to transition efficiently, from one state to another. The effect of change on operations, customers, users and the business are all considered in this critical stage of the ITIL lifecycle suite.
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Críticas
ITIL Service Operation 'has removed some of the previous ambiguity, and improved consistency, especially around roles and responsibilities, particularly technical management, IT operations and applications management. Chris Pierce, Metropolitan Police Service --Best Management Pratice
The inclusion of proactive problem management and additional analysis techniques[in ITIL Service Operation are of great value. Horacio Gutiérrez Gutiérrez, PSS México --Best Management Pratice
Most of the inconsistencies made in the first edition are removed during the update of the ITIL V3 core books. This is a great improvement...' Frank Eggert, MATERNA GmbH --Best Management Pratice
The inclusion of proactive problem management and additional analysis techniques[in ITIL Service Operation are of great value. Horacio Gutiérrez Gutiérrez, PSS México --Best Management Pratice
Most of the inconsistencies made in the first edition are removed during the update of the ITIL V3 core books. This is a great improvement...' Frank Eggert, MATERNA GmbH --Best Management Pratice
Reseña del editor
This publication offers updated guidance on managing service transition from design specification, change configuration, test, release and deployment. Service transition requires effective management of knowledge, organisational culture and transition in difficult circumstances. The volume is derived form decades of IT service management experience and is applicable to all sizes and types of organisations.
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ITIL V3 Service Transition (Managing Professional)
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TSO, The Stationery Office, 2011
ISBN 10: 0113313063
ISBN 13: 9780113313068
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Service transition (Best management practice)
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Stationery Office, 2011
ISBN 10: 0113313063
ISBN 13: 9780113313068
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Service transition (Best management practice)
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Stationery Office 29/07/2011, 2011
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ISBN 13: 9780113313068
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Service transition (Best management practice)
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Paperback. Condición: Very Good. Service transition (Best management practice) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Nº de ref. del artículo: 7719-9780113313068
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ITIL Service Transition 2011 (Best Management Practices)
Publicado por
TSO, The Stationery Office, 2011
ISBN 10: 0113313063
ISBN 13: 9780113313068
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ITIL Service Transition (ITIL v3 Service Lifecycle)
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TSO, The Stationery Office, 2011
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ISBN 13: 9780113313068
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ITIL Service Transition
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Tso, the Stationery Office, 2011
ISBN 10: 0113313063
ISBN 13: 9780113313068
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ITIL Service Transition
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Tso, the Stationery Office, 2011
ISBN 10: 0113313063
ISBN 13: 9780113313068
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ITIL Service Transition
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Tso, the Stationery Office, 2011
ISBN 10: 0113313063
ISBN 13: 9780113313068
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Paperback
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ITIL Service Transition
Publicado por
Tso, the Stationery Office, 2011
ISBN 10: 0113313063
ISBN 13: 9780113313068
Antiguo o usado
Paperback
Librería: ThriftBooks-Dallas, Dallas, TX, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less 2.85. Nº de ref. del artículo: G0113313063I5N00
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