Lou Hunnebeck ITIL Service Design

ISBN 13: 9780113313051

ITIL Service Design

3,38 valoración promedio
( 32 valoraciones por Goodreads )
 
9780113313051: ITIL Service Design

In order to meet current and future business requirements, ITIL Service Design provides guidance on the production and maintenance of IT policies, architectures and documents for the design of appropriate and innovative IT infrastructure services solutions and processes. Key Features The updated ITIL publications share a similar standard structure (including generic content in Chapters 1, 2 and 6), to improve consistency and aid navigation. Some content has been reorganized to improve flow and readability, and ensure alignment across the suite including clarification around interfaces, and inputs and outputs across the service lifecycle. Terminology has been clarified and made consistent across the publications and the ITIL glossary. Summary of Updates from the Author Throughout the updated ITIL Service Design publication, there has been particular focus on alignment with ITIL Service Strategy. A number of concepts and principles have been clarified, most significantly the flow and management of activity throughout the overall service design stage with the addition of the design coordination process. Other significant clarifications include the five aspects of service design, the design of the service portfolio and the terminology related to views of the service catalogue.

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About the Author:

Summary of Updates from the Author Throughout the updated ITIL Service Design publication, there has been particular focus on alignment with ITIL Service Strategy. A number of concepts and principles have been clarified, most significantly the flow and management of activity throughout the overall service design stage with the addition of the design coordination process. Other significant clarifications include the five aspects of service design, the design of the service portfolio and the terminology related to views of the service catalogue.

Review:

I like the new design coordination process in ITIL Service Design. It brings together and makes the 'jigsaw' puzzle of design so much more accessible. I didn't know it was missing until it was there. Helen Sussex, Logica --Best Management Pratice

The update has added clarity and consistency amongst the five books and it has improved the ease of readability and understanding for users.' Christiane Chung Ah Pong, NCS PTE LTD (Singapore) --Best Management Pratice

Most of the inconsistencies made in the first edition are removed during the update of the ITIL V3 core books. This is a great improvement...' Frank Eggert, MATERNA GmbH --Best Management Pratice

The update has added clarity and consistency amongst the five books and it has improved the ease of readability and understanding for users.' Christiane Chung Ah Pong, NCS PTE LTD (Singapore) --Best Management Pratice

Most of the inconsistencies made in the first edition are removed during the update of the ITIL V3 core books. This is a great improvement...' Frank Eggert, MATERNA GmbH --Best Management Pratice

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The Cabinet Office
Editorial: The Stationery Office Books (Agencies), United Kingdom (2011)
ISBN 10: 0113313055 ISBN 13: 9780113313051
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Descripción The Stationery Office Books (Agencies), United Kingdom, 2011. Paperback. Estado de conservación: New. 2011 ed.. Language: English . Brand New Book. In order to meet the current and future business requirements, Service Design provides guidance on the production and maintenance of IT policies, architectures, and documents for the design of appropriate and innovative IT infrastructure service solutions and processes. Throughout the updated ITIL Service Design publication, there has been particular focus on alignment with ITIL Service Strategy. A number of concepts and principles have been clarified, most significantly the flow and management of activity throughout the overall service design stage with the addition of the design coordination process. Other significant clarifications include the five aspects of service design, the design of the service portfolio and the terminology related to views of the service catalog. Nº de ref. de la librería CBL9780113313051

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The Cabinet Office
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ISBN 10: 0113313055 ISBN 13: 9780113313051
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Descripción The Stationery Office Books (Agencies), United Kingdom, 2011. Paperback. Estado de conservación: New. 2011 ed.. Language: English . Brand New Book. In order to meet the current and future business requirements, Service Design provides guidance on the production and maintenance of IT policies, architectures, and documents for the design of appropriate and innovative IT infrastructure service solutions and processes. Throughout the updated ITIL Service Design publication, there has been particular focus on alignment with ITIL Service Strategy. A number of concepts and principles have been clarified, most significantly the flow and management of activity throughout the overall service design stage with the addition of the design coordination process. Other significant clarifications include the five aspects of service design, the design of the service portfolio and the terminology related to views of the service catalog. Nº de ref. de la librería CBL9780113313051

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Descripción The Stationery Office Books (Agencies), 2011. PAP. Estado de conservación: New. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Nº de ref. de la librería GB-9780113313051

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Descripción Stationery Office 2011-07-29, 2011. Paperback. Estado de conservación: New. Nº de ref. de la librería NU-GRD-04737706

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Lou Hunnebeck, Colin Rudd, Shirley Lacy, Ashley Hanna, Vernon Lloyd
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Descripción The Stationery Office 2011-07-29, London, 2011. paperback. Estado de conservación: New. Nº de ref. de la librería 9780113313051

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Descripción Estado de conservación: New. Bookseller Inventory # ST0113313055. Nº de ref. de la librería ST0113313055

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Lou Hunnebeck
ISBN 10: 0113313055 ISBN 13: 9780113313051
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Descripción Estado de conservación: New. Bookseller Inventory # ST0113313055. Nº de ref. de la librería ST0113313055

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Descripción The Stationery Office Books (Agencies), 2011. Estado de conservación: New. 2011. 2nd Edition. Paperback. Num Pages: 442 pages, Illustrations. BIC Classification: GLC; UTF. Category: (P) Professional & Vocational. Dimension: 217 x 280 x 25. Weight in Grams: 1632. . . . . . . Nº de ref. de la librería V9780113313051

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Descripción The Stationery Office, 2011. Paperback. Estado de conservación: Brand New. 2nd edition. 442 pages. 11.00x8.50x1.25 inches. In Stock. Nº de ref. de la librería __0113313055

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Descripción Paperback. Estado de conservación: New. Not Signed; book. Nº de ref. de la librería ria9780113313051_rkm

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