ITIL service lifecycle publication suite [Spanish language editions]

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9780113312481: ITIL service lifecycle publication suite [Spanish language editions]
Reseña del editor:

The new core ITIL titles have been commissioned and structured to be read as a five title series, each building on the work of the other. As the five core titles reflect the lifecycle of services, their appeal encompasses the entire spectrum of people involved at any stage of the framework. So, without being the prime audience, everyone involved will benefit from access to the entire library. Publications in the suite include: Service Strategy; Service Design; Service Transition; Service Operation; and, Continual Service Improvement. ITIL Version 3 Lifecycle Process Model: ITIL Version 3 Publication Reviews in English; download "An Introductory Overview of ITIL V3" Pocketbook in English; and, review this publication.

Reseña del editor:

Set of five Spanish language publications available separately: Diseäo del servicio (ISBN 9780113312269); Operaciân del servicio (ISBN 9780113311507); Transiciân del servicio (ISBN 9780113312276); Estrategia del servicio (ISBN 9780113311583); Mejora continua del servicio (ISBN 9780113311460)

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