Artículos relacionados a 2nd Impression (Service Transition)
Sinopsis
Spanish (Castilian) language edition of "Service transition" (2007, ISBN 9780113310487). On cover and title page: ITIL
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Reseña del editor
Spanish (Castilian) language edition of "Service transition" (2007, ISBN 9780113310487). On cover and title page: ITIL
Reseña del editor
ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. "Service Transition" provides guidance and process activities for the transition of services in the operational business environment. It covers the broader, long-term change management role, release and deployment practices, so that risks, benefits, delivery mechanisms and the support of ongoing operational services are considered. Each of the five core titles shares a consistent structure; the various practice elements are easily navigated and extensively cross-referenced. Concepts and guidance in this publication include: managing organisational and cultural change; knowledge management; service knowledge management system; methods, practices and tools; measurement and control; and, companion best practices. ITIL Version 3 Lifecycle Process Model: download "Service Transition" Publication Review in English; download "Service Transition" Contents and Introduction in English - PDF (189KB); download "Service Transition" 1st Impression Amendments in English; download "An Introductory Overview of ITIL V3" Pocketbook in English; and, review this publication.
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Imagen de archivo
Service Transition: 2nd Impression
Publicado por
Stationery Office Books, 2010
ISBN 10: 011331227X
ISBN 13: 9780113312276
Antiguo o usado
Tapa blanda
Librería: Phatpocket Limited, Waltham Abbey, HERTS, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Condición: Good. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions. Nº de ref. del artículo: Z1-S-013-03330
Cantidad disponible: 1 disponibles