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Sinopsis
ITIL concentrates on describing IT Service Management Processes, Functions and the Roles to perform those tasks but does not describe how to build a Department to run and manage those processes. Leaving the question How can I structure my organization to most effectively support ITIL Service Management? This book plugs the gap by explaining in a structured and logical manner how to build an ITIL based Service Management Department that will both support and supplement those processes.
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Reseña del editor
ITIL concentrates on describing IT Service Management Processes, Functions and the Roles to perform those tasks but does not describe how to build a Department to run and manage those processes. Leaving the question How can I structure my organization to most effectively support ITIL Service Management? This book plugs the gap by explaining in a structured and logical manner how to build an ITIL based Service Management Department that will both support and supplement those processes.
"Sobre este título" puede pertenecer a otra edición de este libro.
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Building an ITIL-based service management department (Business)
Publicado por
Stationery Office, 2008
ISBN 10: 011331096X
ISBN 13: 9780113310968
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Paperback. Condición: Very Good. Building an ITIL-based service management department (Business) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Nº de ref. del artículo: 7719-9780113310968
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Building an ITIL based Service Management Department: Office of Government Commerce (Business)
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The Stationery Office, 2008
ISBN 10: 011331096X
ISBN 13: 9780113310968
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paperback. Condición: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Nº de ref. del artículo: rev7126682563
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Building an ITIL based Service Management Department: Office of Government Commerce (Business)
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The Stationery Office, 2008
ISBN 10: 011331096X
ISBN 13: 9780113310968
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paperback
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Building an ITIL-based service management department (Business)
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Stationery Office 01/06/2008, 2008
ISBN 10: 011331096X
ISBN 13: 9780113310968
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Paperback. Condición: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Nº de ref. del artículo: 6545-9780113310968
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Building an ITIL based Service Management Department
Publicado por
The Stationery Office, 2009
ISBN 10: 011331096X
ISBN 13: 9780113310968
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Paperback
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Paperback. Condición: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority! Nº de ref. del artículo: S_485223546
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