The publication is endorsed by APM Group, the official ITIL Accreditor, contains full details of the Official ITIL Qualifications. Suitable for those taking the foundation exam it provides an overview of the purpose and objectives and format of the examination. The title offers a top level introduction to understanding the Service Lifecycle and each of the five components of the Lifecycle to help candidates pass the foundation exam.
"Sinopsis" puede pertenecer a otra edición de este libro.
The publication is endorsed by APM Group, the official ITIL Accreditor, contains full details of the Official ITIL Qualifications. Suitable for those taking the foundation exam it provides an overview of the purpose and objectives and format of the examination. The title offers a top level introduction to understanding the Service Lifecycle and each of the five components of the Lifecycle to help candidates pass the foundation exam.
This publication is endorsed by APM Group, the official ITIL Accreditor, and contains full details of the Official ITIL Qualifications. Suitable for those taking the foundation exam it provides an overview of the purpose and objectives and format of the examination. This title offers a top level introduction to understanding the Service Lifecycle and each of the five components of the Lifecycle to help candidates pass the foundation exam.The Study Aid uses terminology consistent with the ITIL Service Management Practices and the ITIL Glossary, acronyms and definitions.The structure of the book complements the structure of the exam syllabus. It contains a Mock Exam with an Answer Key with rational to help the candidate to pass the ITIL Foundation Exam. It is a suitable study tool for the Version 2 to Version 3 bridging exam.
"Sobre este título" puede pertenecer a otra edición de este libro.
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Paperback. Condición: Very Good. Passing your ITIL foundation exam: the official study aid: The Official ITIL Foundation Study Aid This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Nº de ref. del artículo: 7719-9780113310791
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