Artículos relacionados a The official introduction to the ITIL service lifecycle
Sinopsis
This official introduction is a gateway to ITIL. It explains the basic concept of IT Service Management (ITSM) and the place of ITIL, introducing the new lifecycle model, which puts into context all the familiar ITIL processes from the earlier books. It also serves to illuminate the background of thr new ITIL structure.This title introduces ITSM and ITIL, explains why the service lifecycle approach is best practice in today's ITSM, and makes a persuasive case for change.After showing high level process models, it takes the reader through the main principles that govern the new version: lifecycle stages, governance and decision making, then the principles behind design and deployment, and operation and optimisation.
"Sinopsis" puede pertenecer a otra edición de este libro.
Reseña del editor
This official introduction is a gateway to ITIL. It explains the basic concept of IT Service Management (ITSM) and the place of ITIL, introducing the new lifecycle model, which puts into context all the familiar ITIL processes from the earlier books. It also serves to illuminate the background of thr new ITIL structure.This title introduces ITSM and ITIL, explains why the service lifecycle approach is best practice in today's ITSM, and makes a persuasive case for change.After showing high level process models, it takes the reader through the main principles that govern the new version: lifecycle stages, governance and decision making, then the principles behind design and deployment, and operation and optimisation.
Reseña del editor
This publication is your gateway to ITIL. It explains the basic concept of IT Service Management and the place of ITIL, introducing the new lifecycle model, which puts into context all the familiar ITIL processes from the earlier books. This title introduces ITSM and ITIL, explains why the service lifecycle approach is best practice in today's ITSM, and makes a persuasive case for change. After showing high level process models, it takes the reader through the main principles that govern the new version: lifecycle stages, governance and decision making, then the principles behind design and deployment, and operation and optimisation.
"Sobre este título" puede pertenecer a otra edición de este libro.
Comprar nuevo
Ver este artículo
EUR 56,68
EUR 38,69 gastos de envío desde Estados Unidos de America a España
Destinos, gastos y plazos de envíoResultados de la búsqueda para The official introduction to the ITIL service lifecycle
Imagen de archivo
The official introduction to the ITIL service lifecycle
Publicado por
The Stationery Office, 2007
ISBN 10: 0113310617
ISBN 13: 9780113310616
Antiguo o usado
Paperback
Librería: WorldofBooks, Goring-By-Sea, WS, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Nº de ref. del artículo: GOR001935916
Cantidad disponible: 1 disponibles
Imagen de archivo
The official introduction to the ITIL service lifecycle
Publicado por
The Stationery Office, 2007
ISBN 10: 0113310617
ISBN 13: 9780113310616
Antiguo o usado
Paperback
Librería: WorldofBooks, Goring-By-Sea, WS, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Fine. Nº de ref. del artículo: GOR005386113
Cantidad disponible: 1 disponibles
Imagen de archivo
The Introduction to the ITIL Service Lifecycle Book
Publicado por
The Stationery Office, 2007
ISBN 10: 0113310617
ISBN 13: 9780113310616
Antiguo o usado
Paperback
Librería: ThriftBooks-Atlanta, AUSTELL, GA, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.55. Nº de ref. del artículo: G0113310617I4N00
Cantidad disponible: 1 disponibles
Imagen de archivo
Itil Service Lifecycle
Publicado por
Stationery Office, The, 2007
ISBN 10: 0113310617
ISBN 13: 9780113310616
Antiguo o usado
Tapa blanda
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Condición: Very Good. New title. Used book that is in excellent condition. May show signs of wear or have minor defects. Nº de ref. del artículo: GRP101950578
Cantidad disponible: 1 disponibles
Imagen de archivo
The Introduction to the ITIL Service Lifecycle Book
Publicado por
The Stationery Office, 2007
ISBN 10: 0113310617
ISBN 13: 9780113310616
Nuevo
Paperback
Librería: The Book Spot, Sioux Falls, MN, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: New. Nº de ref. del artículo: Abebooks27864
Cantidad disponible: 1 disponibles
Imagen de archivo
The Introduction to the ITIL Service Lifecycle Book
Publicado por
The Stationery Office, 2007
ISBN 10: 0113310617
ISBN 13: 9780113310616
Antiguo o usado
paperback
Librería: HPB-Diamond, Dallas, TX, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
paperback. Condición: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Nº de ref. del artículo: S_428031094
Cantidad disponible: 1 disponibles