Incredible Customer Service - Tapa blanda

Freemantle, David

 
9780077090081: Incredible Customer Service

Sinopsis

Now out in paperback, "Incredible Customer Service" aims to tell the reader how to meet the ultimate test of successful customer service. This text shows organizations of all types and sizes why and how the customer needs to become a fundamental and integral part of their operation. This can be put into practice by following the 14 key steps laid out in the book and guidance is given on how to manage and achieve top rate customer service.

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Reseña del editor

Now out in paperback, "Incredible Customer Service" aims to tell the reader how to meet the ultimate test of successful customer service. This text shows organizations of all types and sizes why and how the customer needs to become a fundamental and integral part of their operation. This can be put into practice by following the 14 key steps laid out in the book and guidance is given on how to manage and achieve top rate customer service.

"Sobre este título" puede pertenecer a otra edición de este libro.

Otras ediciones populares con el mismo título

9780077077532: Incredible Customer Service: The Final Test

Edición Destacada

ISBN 10:  0077077539 ISBN 13:  9780077077532
Editorial: McGraw-Hill Inc.,US, 1992
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