The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams (GENERAL FINANCE & INVESTING) - Tapa blanda

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Peter S. Pande is Founder and President of Pivotal Resources, an international consulting firm providing Six Sigma implementation, training, and management development services in industries from financial services to high technology.

Robert P. Neuman, Ph.D., is a senior Consultant with Pivotal Resources. He is a noted speaker in business improvement methods and Six Sigma.

Roland R. Cavanagh, P.E., is a professional engineer and Pivotal Resources Consultant with Pivotal Resources. His areas of expertise include process measurement and applied statistics, business reorganization, and Six Sigma methods.

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A Hands-On Implementation Guide to the Bestselling The Six Sigma Way

Six Sigma is today's most talked-about, and successful, business improvement initiative. The Six Sigma Way Team Fieldbook goes beyond theory to explain the tools and procedures a project leader or team needs to implement a Six Sigma improvement project. Designed as a step-by-step implementation manual, it explains how to use Six Sigma methods to identify products and processes that need improvement, then use a proactive approach to either improve or redesign them­­boosting performance, reducing costs, and/or increasing customer satisfaction.

Written by three veteran consultants and trainers to GE and other top corporate Six Sigma initiatives, The Six Sigma Way Team Fieldbook covers dozens of essential tools and basic statistical techniques needed to execute Six Sigma projects in any organizational environment. Written in a concise, how-to format, and with dozens of data-gathering forms, checklists, and worksheets, it provides Black Belts, Green Belts, and team members with the information they need, including:

• What a Six Sigma project team needs to know before it gets started
• A five-step guide to leading a Six Sigma team through DMAIC (Define, Measure, Analyze, Improve, Control)
• When and how to use thirty-five six sigma improvement tools and techniques