Sinopsis
This text covers the basic human relations and interpersonal skills needed to succeed in the workplace. Lessons highlight individual skills including building self-esteem, overcoming fear and anxiety, becoming a better listener, resolving conflict, setting goals, managing stress and improving communication skills. In addition, the book covers customer service skills and ethical dilemmas and uses real-life examples.
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Reseña del editor
This text covers the basic human relations and interpersonal skills needed to succeed in the workplace. Lessons highlight individual skills including building self-esteem, overcoming fear and anxiety, becoming a better listener, resolving conflict, setting goals, managing stress and improving communication skills. In addition, the book covers customer service skills and ethical dilemmas and uses real-life examples.
"Sobre este título" puede pertenecer a otra edición de este libro.
