This practical guide advises project and quality managers and engineers on the use of TQM tools and techniques in order to achieve success in any industry and organization. This edition provides guidance on establishing a common vision, developing a modern leadership, and improving teamwork.
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Master the priciples of TQM to assure your organization's success in today's ever-changing, super-competitive global marketplace. The Second Edition of TQM Simplified, by James H. Saylor, demystifies TQM and gives you the know-how to apply the latest TQM tools and techniques to achieve continuous improvement and total customer satisfaction. Whether you manage a small or large company in a manufacturing or service industry, you will learn how to build an enterprise-wide commitment to quality. . .develop state-of-the-art leadership skills. . .form, build and improve teamwork. . .improve quality continuously. . .conduct effective meetings. . .and make TQM a permanent part of your company's culture. You also get all-new material on ISO-9000, re-engineering and metrics to further enhance your TQM skills.
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Librería: ThriftBooks-Atlanta, AUSTELL, GA, Estados Unidos de America
Hardcover. Condición: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Nº de ref. del artículo: G0070576785I3N00
Cantidad disponible: 1 disponibles