Quality Planning and Analysis - Tapa dura

Juran, J. M.; Gryna, Frank M.

 
9780070331839: Quality Planning and Analysis
Tapa dura
ISBN 10: 0070331839 ISBN 13: 9780070331839
Editorial: McGraw Hill Higher Education, 1993

Sinopsis

Written by internationally recognized leaders in quality, this book provides comprehensive coverage and reflects modern thinking on quality in the 90's and into the 21st century. It gives balanced coverage of the impact of quality on all organizational activities - managerial, statistical, and technical - which organizations need to achieve quality objectives. The systems approach is threaded throughout the book by discussing quality assessment, key quality processes, and the quality activities in 11 functional areas of an organization. The new edition has been thoroughly updated and covers new topics such as concepts and examples for the service industry, strategic quality management, competitive bench-marking, quality function deployment, self-managing teams, employee empowerment, zone control charts, and box and whisker plots. There is also detailed discussion of quality planning, control, and improvement processes. A solutions manual is also available (0-07-033184-7).

"Sinopsis" puede pertenecer a otra edición de este libro.

Reseña del editor

Written by internationally recognized leaders in quality, this book provides comprehensive coverage and reflects modern thinking on quality in the 90's and into the 21st century. It gives balanced coverage of the impact of quality on all organizational activities - managerial, statistical, and technical - which organizations need to achieve quality objectives. The systems approach is threaded throughout the book by discussing quality assessment, key quality processes, and the quality activities in 11 functional areas of an organization. The new edition has been thoroughly updated and covers new topics such as concepts and examples for the service industry, strategic quality management, competitive bench-marking, quality function deployment, self-managing teams, employee empowerment, zone control charts, and box and whisker plots. There is also detailed discussion of quality planning, control, and improvement processes. A solutions manual is also available (0-07-033184-7).

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
McGraw Hill Higher Education
Año de publicación
1993
Idioma
Inglés
ISBN 10 
0070331839
ISBN 13 
9780070331839
Encuadernación
Tapa dura
Número de páginas
640
Contacto del fabricante
no disponible
Persona responsable
no disponible

Otras ediciones populares con el mismo título

9780070331785: Quality Planning and Analysis: From Product Development Through Usage

Edición Destacada

ISBN 10:  0070331782 ISBN 13:  9780070331785
Editorial: McGraw-Hill Inc.,US, 1980
Tapa dura