The Complete Benchmarking Implementation Guide: Total Benchmarking Management

Harrington, H. James

 
9780070267725: The Complete Benchmarking Implementation Guide: Total Benchmarking Management
ISBN 10: 0070267723 ISBN 13: 9780070267725
Editorial: McGraw-Hill Inc.,US, 1996

Sinopsis

This text presents a benchmarking implementation programme that can be applied in various corporate situations. It distinguishes between different types of benchmarking - product, service, process, equipment, and so on - and shows how to employ any types.

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Acerca del autor

H. James Harrington, Ph.D., the visionary International Quality Advisor for Ernst & Young, added Business Process Improvement to today's business lexicon. with over 15 books to his credit and more than 45 years of experience, Dr. Harrington is considered one of the world's Performance Improvement gurus.

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Editorial
McGraw-Hill Inc.,US
Año de publicación
1996
Idioma
Inglés
ISBN 10 
0070267723
ISBN 13 
9780070267725
Encuadernación
Encuadernación en anillas
Número de páginas
438
Contacto del fabricante
no disponible
Persona responsable
no disponible