Total Quality Control - Tapa dura

Feigenbaum, A.V.

 
9780070203549: Total Quality Control
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ISBN 10: 0070203547 ISBN 13: 9780070203549
Editorial: McGraw-Hill Inc.,US, 1991

Sinopsis

This is a text on achieving profitability through quality, updated for the global marketplace of the 1990s. Principles are put into practice and the two critical success factors are fully explored: how to build quality controls into every phase of operations - product and service development, production, engineering, marketing, distribution, sales, customer service; and how to drive communication and the implementation of quality control strategies down and across organizational lines, mobilizing commitment at every level. For this revised third edition, the author has added a discussion of the significance of quality control to corporate profitability; 12 benchmarks for quality control in the 1990s; and four management principles for achieving a total quality orientation. Topics are brought to life with practical examples and more than 200 illustrations.

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Reseña del editor

This is a text on achieving profitability through quality, updated for the global marketplace of the 1990s. Principles are put into practice and the two critical success factors are fully explored: how to build quality controls into every phase of operations - product and service development, production, engineering, marketing, distribution, sales, customer service; and how to drive communication and the implementation of quality control strategies down and across organizational lines, mobilizing commitment at every level. For this revised third edition, the author has added a discussion of the significance of quality control to corporate profitability; 12 benchmarks for quality control in the 1990s; and four management principles for achieving a total quality orientation. Topics are brought to life with practical examples and more than 200 illustrations.

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
McGraw-Hill Inc.,US
Año de publicación
1991
Idioma
Inglés
ISBN 10 
0070203547
ISBN 13 
9780070203549
Encuadernación
Tapa dura
Número de páginas
863
Contacto del fabricante
no disponible
Persona responsable
no disponible

Otras ediciones populares con el mismo título

9780070203532: Total Quality Control

Edición Destacada

ISBN 10:  0070203539 ISBN 13:  9780070203532
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