In this text, Roy Harmon extends his discussion of productivity from the factory to the 21st century warehouse. Harmon illustrates real-life applications of important warehousing improvements in over 50 companies throughout the world and presents state of the art warehouse designs for high-quality, fast, low-cost customer service. Truly superior warehousing, Harmon argues, entails maximum utilization of all logistics assets, such as manpower, facilities and equipment; multi-functional warehouseman teams with complete responsibility for an area of the warehouse, including receiving, stocking, packing and shipping; modular warhousing designs for fast, non-disruptive additions during peak seasons; and increased hours and days during which expensive equipment is utilized by adding night and weekend shifts.
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Roy L. Harmon, coauthor of Reinventing the Factory (The Free Press, 1990) and author of Reinventing the Factory II (The Free Press, 1992), founded Andersen Consulting's factory productivity practice and provides advice to its clients throughout the world.
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