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Sinopsis
The KM mantra is that the sum of the company is greater than the individual knowledge of each employee. That philosophy not only sums up knowledge management, but also demonstrates first-hand why KM can be so hard to implement. In the old corporate environment, individual knowledge is power. But in the new corporate economy, an individual's worth is not only based on what he or she knows, but how easily and successfully he or she shares it. Enter knowledge management. Hundreds of thousands of employees today and millions tomorrow are and will be affected by KM programs. The Complete Idiot's GuideA (R) to Knowledge Management is a handbook for those employees and managers-not only to explain to them what is happening, but to show them how they, too, can implement practical KM solutions at any level of management or size of company. Coverage includes: KM models and concepts; getting buy-in and evangelizing; how to take a small pilot program big; why culture is so important and how to effect change; how IT drives KM and vice versa; and measurement to goals and for success.
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Melissie Clemmons Rumizen, Ph.D., is Knowledge Strategist at Buckman Labs, hailed as one of the top examples of knowledge management implementation in the United States. She also developed and maintains the award-winning Buckman Laboratories Web site on knowledge management (www.knowledge-nurture.com). She has 20 years' experience as a linguist and benchmarking and KM specialist with the U.S. Army and National Security Agency. She joined Buckman Labs in 1997.
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The Complete Idiot's Guide to Knowledge Management
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