Beyond Re-Engineering: How the process-centred organization is changing our work and our lives, édition en anglais - Tapa dura

Reseña del editor

The second industrial revolution has arrived. The principles, by which work has been organized for more than 200 years, are giving way to a new and different set of ideas. Fuelled by the advances of modern information technology this contemporary revolution is being driven by customer demands within a global economy. Companies, whether large or small, that reeingineer find themselves arriving at common conclusions about the nature of work for the future. As strategies are rethought it emerges that a new kind of management is required, jobs will become fewer and more complex, and even the language of business needs revising. This book tackles the important question - where is reengineering taking us? What will happen to the nature of jobs, the role of the manager, and what are the skills and talents required?

Contraportada

'Beyond Reengineering' is not about reengineering, it is about the shape of tomorrow’s businesses.

To succeed – or even to survive – in today’s global economy, companies must refocus and reorganize themselves around their core processes: the end-to-end sequences of tasks that create customer value. The process-centred organization signifies a complete break with the past and, as such, marks the end of the Industrial Revolution and of the organizations that were designed for it. It means the end of narrow jobs, supervisory management, traditional career paths and feudal cultures, and ushers in a new era of flexibility. For a world of process-centred organizations everything must be rethought: the kinds of work that people do, the jobs theym hold, the skills they need, the careers they follow, the roles managers play and the principles of strategy that companies follow.

Michael Hammer illuminates this new world in which all the familiar rules have been broken, and this helps people to prepare for a radically different business future.

“Hammer has done it again!”
Stephen R. Covey, author of 'The 7 Habits of Highly Effective People'

“I strongly recommend Beyond Re-engineering to learn how companies can organize for learning, value creation, and sustainable growth”
Robert S. Kaplan, Arthur Lowes Dickinson Professor of Accounting, Harvard Business School