The 97% Rule of Negotiation
Idioma: inglés
Editorial: Amazon Digital Services LLC - Kdp, 2026
- Tapa blanda
- Nuevo

Librería: PBShop.store UK, Fairford, GLOS, Reino UnidoPBShop.store UK
Vendedor de IberLibro desde 11 de junio de 1999
Condición: Nuevo
EUR 23,14
Cantidad disponible: Más de 20 disponibles
Añadir al carritoDescripción del artículo del vendedor
New Book. Shipped from UK. Established seller since 2000.
N° de ref. del artículo L2-9798184433240
- Título
- The 97% Rule of Negotiation
- Autor
- Dietmeyer, Brian
- Editorial
- Amazon Digital Services LLC - Kdp
- Año de publicación
- 2026
- Estado
- New
- Encuadernación
- PAP
- Idioma
- inglés
- ISBN 13
- 9798184433240
- Peso del artículo
- 181 gramos
Whether you're buying a home, negotiating a salary, closing a sales deal, or resolving conflict, most negotiations follow the same predictable pattern. After studying negotiations across 47 countries over more than two decades, Brian Dietmeyer discovered a surprising insight:
97% of negotiation tactics fall into just two categories: references to alternatives or requests for concessions.
Once you recognize the pattern, negotiation becomes far more predictable—and far more strategic. Instead of reacting to pressure, The 97% Rule of Negotiation introduces a practical operating system built around three simple steps:
- MAP — Understand alternatives, leverage, and flexibility before negotiating.
- EXPAND — Broaden the conversation beyond price to uncover hidden value.
- PRESENT — Structure choices that improve outcomes for everyone involved.
Stop reacting to negotiations. Start designing them.
Editorial Reviews:
“For decades, traditional negotiation training has misdiagnosed commercial interactions as chaotic and unpredictable, relying on endless lists of tactical tricks. Brian Dietmeyer shatters this illusion by revealing that 97% of negotiation pressure actually follows a predictable pattern centered on alternatives and concessions. By installing the Negotiation Operating System—which guides you to Map realities, Expand terms, and Present structured choices—you eliminate emotional reactivity. Instead of haggling over a fixed pie or shrinking deals down to a single price variable, you can leverage modern AI accelerators to prepare rigorously before you ever walk into the room. Ultimately, this framework transforms negotiation from a stressful theatrical contest into a disciplined, confident decision-making process. ”
— Gerhard Gschwandtner CEO, Selling Power
“The 97% Rule of Negotiation offers salespeople a practical way to replace reactive bargaining with confident, structured decision-making. Its Map, Expand, Present framework helps sellers understand leverage, move discussions beyond price, and create multiple deal paths based on customer priorities. By preparing salespeople for the two most common forms of negotiation pressure - alternative comparisons and concession requests - the book can improve confidence, protect value, and reduce unnecessary discounting. Most importantly, it reframes negotiation as designing better agreements rather than winning tactical battles.”
— Jim Dickie Co-Founder CSO Insights Sales Mastery
“I’ve read negotiation books and attended negotiation training programs and found value in both. The challenge has always been remembering and applying what I learned when a real negotiation is happening. The 97% Rule is the most straightforward and usable approach I’ve encountered. It turns negotiation from something you have to remember into a simple system you can actually use when it matters.”
— Dylan J. Van Echo Senior Executive Sales Diversified Brands/ The Sherwin Williams Paint Co.
“Sinopsis” puede pertenecer a otra edición de este título.
PBShop.store UK
Fairford, GLOS, Reino Unido
Vendedor de IberLibro desde 11 de junio de 1999
Tarifas de envío de Reino Unido a Estados Unidos de America
| Artículo | De 10 a 20 días hábiles | De 10 a 20 días hábiles |
|---|---|---|
| Primer artículo | EUR 3,88 | EUR 3,88 |
Métodos de pago
Descripción de la tienda
**Please note our transit times are from the date of dispatch.** We first started out as “The Paperback Exchange,” a chain of physical bookstores where we would part exchange your beloved books for new stories to transport you to faraway places. However, as shopping started to evolve to online shops and marketplaces, we bid our stores goodbye to become “PBShop.” This transition has only allowed us to blossom as we now ship thousands of titles to book lovers across the globe. We pride ourselves in being a community of local book lovers which allows our passion and devotion to shine in everything we do. In 2020 we not only celebrated our 20th birthday but our 1st birthday as being completely employee owned after becoming an E.O.T in September 2019. We are proud to be different and embrace standing apart on a book mountain by working from a virtual inventory which allows us to provide thousands of books that may be difficult to get for your bookshelf or your studies. Working with a number of different suppliers allows us to explore other avenues such as puzzles, sheet music and even stationery so we really do have something for everyone. Life is about being versatile in all realms of existence. If this is your first purchase with us, or you are a returning customer, we would like to welcome you to the PBShop family, for there is no friend as loyal as a book. We are a company who put our customers at the centre of everything we do as we understand the importance of reading because once you learn to read, you will forever be free. There are a whole lot of things in this world of ours that we are yet to explore, which is why we will forever inspire curious minds.…
Especialidad
Hardbacks, PaperbacksInformación empresarial del vendedor
Pbshop.co.uk
Unit 22 Horcott Industrial Estate, Horcott Road
Fairford, Reino Unido GL7 4BX
Condiciones de venta
Returns Policy
We ask all customers to contact us for authorisation should they wish to return their order. Orders returned without authorisation may not be credited.
If you wish to return, please contact us within 14 days of receiving your order to obtain authorisation.
Returns requested beyond this time will not be authorised.
Our team will provide full instructions on how to return your order and once received our returns department will process your refund.
Please note the cost to return any unwanted order to us is borne by the buyer.
Should your order arrive damaged, not as advertised or faulty, we must be advised of this within 14 days of delivery. Please contact us so we can find the best solution for you.
Our Customer Care Team can be contacted by emailing alborders@paperbackshop.co.uk, or by calling our UK Office on +441285 712 917. We are available 9:00am till 5:30pm GMT Monday to Friday.
Derecho al desistimiento
Si es un consumidor, puede rescindir el contrato de acuerdo con lo siguiente. Por consumidor se entiende cualquier persona física que actúe con fines ajenos a su actividad comercial, empresarial, oficio o profesión.
Información sobre el derecho de desistimiento
Derecho legal de desistimiento
Tiene derecho a rescindir este contrato en un plazo de 14 días sin dar ningún motivo.
El periodo de desistimiento vencerá a los 14 días desde que usted, o un tercero que no sea el transportista e indicado por usted, adquiera la posesión física del último bien o del último lote o pieza.
Para ejercer el derecho de desistimiento, complete de forma electrónica y envíe una declaración clara en nuestro sitio web, desde "Mis compras" en "Mi cuenta". Le enviaremos sin demora un acuse de recibo de dicho desistimiento a través de un soporte duradero (por ejemplo, por correo electrónico).
Para cumplir con el plazo de desistimiento, basta con que envíe su comunicación relativa al ejercicio del derecho de desistimiento antes de que venza el periodo de desistimiento.
Efectos del desistimiento
Si rescinde este contrato, le reembolsaremos todos los pagos que hayamos recibido de usted, incluidos los gastos de envío (excepto los gastos adicionales que surjan si elige un tipo de envío que no sea el tipo de envío estándar más económico que ofrecemos).
Podemos hacer una deducción del reembolso por la pérdida de valor de cualquier bien suministrado, si la pérdida es el resultado de una manipulación innecesaria por su parte.
Efectuaremos el reembolso sin demoras indebidas y, a más tardar, 14 días después de que se nos informe de su decisión de rescindir este contrato.
Efectuaremos el reembolso utilizando el mismo medio de pago que utilizó para la transacción inicial, a menos que haya acordado expresamente lo contrario; en cualquier caso, no incurrirá en ningún cargo como resultado de dicho reembolso.
Podremos retener el reembolso hasta que hayamos recibido los bienes o hasta que nos haya presentado una prueba de que los ha devuelto, lo que ocurra primero.
Deberá devolver los bienes o entregarlos a PBShop.store UK, Fairford, United Kingdom, +44 1285 712917, sin demoras indebidas y, en cualquier caso, en un plazo máximo de 14 días a partir del día en que nos comunique su desistimiento del presente contrato. El plazo se cumple si devuelve la mercancía antes de que venza el periodo de 14 días. Tendrá que asumir los gastos directos de devolución de los bienes. Usted solo es responsable de la disminución del valor de los bienes como resultado de una manipulación distinta a la necesaria para establecer la naturaleza, las características y el funcionamiento de los bienes.
Excepciones al derecho de desistimiento
El derecho de desistimiento no se aplica a lo siguiente:
- La entrega de periódicos, diarios o revistas, con la excepción de los contratos de suscripción; y
- El suministro de contenido digital que no se proporcione en un soporte tangible (por ejemplo, en un CD o DVD) si, al hacer el pedido, aceptó que podíamos empezar a entregarlo y que no podría desistir una vez iniciada la entrega.
Condiciones de envío
Orders are shipped from our UK warehouse. Delivery thereafter is between 4 and 14 business days. Please contact us if you have any queries about our services or products.