Electronic Government: 8th International Conference, EGOV 2009, Linz, Austria, August 31-September 3, 2009, Proceedings: 5693 (Lecture Notes in Computer Science) - Tapa blanda

Years of worldwide economic depression do not only shatter private-sector ?rms and strain public-sector budgets, they also test the viability of academic conf- ences and other scholarly events. Given this context it is remarkable how well the eighth EGOV conference maintained its standing as an annual international conference with a global reach. Submissions from Europe increased over those from other parts of the globe. However, the conference upheld its attractiveness toscholarsfromaroundtheworldasavenueofhighreputation.The2009EGOV conference brought together scholars and practitioners from ?ve continents and 32 countries. Previous EGOV conferences were dedicated to three main areas, which ov- lap in part: eGovernment, eGovernance, and eParticipation. While the overlap still exists, a vibrant and sizable community has formed around topics of p- ticipation, inclusion, and democracy in the digital age. For the ?rst time, with ePartthistopicalstrandorganizeditsownconferencewithseparateproceedings. ePartaims to reviewresearchadvances inbothsocialandtechnologicalscienti?c domains, seeking to demonstrate new concepts, methods and styles of eParti- pation. The Chairs of both conferences consider it important to maintain close links and are committed to co-locating the two events in the years to come.

This book constitutes the refereed proceedings of the 8th International Conference on Electronic Government, EGOV 2009, held in Linz, Austria, in August/September 2008 within the DEXA 2009 conference cluster.

The 34 revised full papers presented were carefully reviewed and selected from 119 submissions. The papers are organized in topical sections on reflecting e-government research, administrative reform and public sector modernization, performance management and evaluation, aspects in government-to-citizen interactions, and building blocks in e-government advancements.