The Roi of Human Capital: Measuring the Economic Value of Employee Performance - Tapa blanda

"If you want to create a greater return on your investments in your human capital, this book is an important read for the Human Resource professional." "-- About.com/HR" "An important new business book... The ROI of Human Capital will serve as an excellent reference and guidebook for HR professionals and business leaders, especially CEOs and CFOs, who need to understand how HR contributes to their bottom line. I can serve as a roadmap for HR professionals who want to plan their organizational strategy in a way that will be embraced by the executive team. This work will be invaluable as a framework for executive dialog on HR issues." --HR Magazine "Fitz-enz brilliantly summarizes the key points of the basic measurement system. These brief comments can only begin to suggest the scope and depth of his eloquent and compelling analysis of an immensely complicated subject." --American Chamber of Commerce Executives "The ROI of Human Capital is an ambitious venture into the world of employee performance measurement and improvement in economic value terms... a roadmap for fundamental examination, assessment and strengthening of multi-faceted human performance." --Canadian HR Reporter "Essential reading for professionals, this book culminates years of quantitative and qualitative research, providing a breakthrough methodology for measuring the bottom-line impact of employee performance... This well-written and authoritative guide is highly recommended for university and professional collections." --Choice "In fact, this is a scholarly tome well worth reading by more than just the HR crowd... Solid business wisdom that allows for humanity and humor." --Booklist

The lifeblood of any business enterprise is its people. Yet it wasn't until the publication of the groundbreaking book The ROI of Human Capital that there was a reliable way to quantify the contributions of people to corporate profit. Completely updated with new metrics, the book shows executives and HR professionals how to gauge human costs and productivity at three critical levels: organizational (contributions to corporate goals) · functional (impact on process improvement) · human resources management (value added by five basic HR department activities) The second edition contains new material on topics including corporate outsourcing, developments in behavioral science, and advances in trending and forecasting that have dramatically changed the way organizations measure the bottom line effect of employee performance. Utterly up-to-date, this is the go-to resource for organizations performing the essential task of measuring the value of their people.