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The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, & Control Costs, Library Edition
Reseña del editor:
Arguing that customer service is only needed when companies do something wrong and that businesses need to adop a "no service" mindset, the authors explain how to eliminate the need for service by satisfying customers the first time and by treating a customer service call as a point of dysfunction that requires fixing. Simultaneous.
"Sobre este título" puede pertenecer a otra edición de este libro.
- EditorialBrilliance Audio Lib Edn
- Año de publicación2008
- ISBN 10 1423360117
- ISBN 13 9781423360117
- EncuadernaciónCD MP3
- Valoración
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The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
Publicado por
Brilliance Audio, UNITED STATES
(2008)
ISBN 10: 1423360117
ISBN 13: 9781423360117
Antiguo o usado
Cantidad disponible: 1
Librería:
Valoración
Descripción MP3_CD. Condición: Good. MP3 CD in MP3 format. You'll receive one MP3 CD, withdrawn from the library collection, that contains the entire audio production! We will polish the MP3 CD disc for you for a smooth sounding performance. Nº de ref. del artículo: 505050505911275
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