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Publicado por China Communications Press, 2014
ISBN 10: 7114113269ISBN 13: 9787114113260
Librería: liu xing, Nanjing JiangSu, JS, China
Libro
paperback. Condición: New. Pub Date: 2014-10-01 Pages: 90 Publisher: China Communications Press customer complaint handling and communication. communication skills and customer complaint handling is actively practice and innovative ideas and advanced vocational education in the vocational colleges Under the concept. the organization written by Qinghai Vocational-cross. The book is based on the actual service work. focus on training students in the general approach and communication skills with customers complaints. Cov.