Publicado por Key Porter Books, 2004
ISBN 10: 1552635740 ISBN 13: 9781552635742
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
Condición: Very Good. 0th Edition. Used book that is in excellent condition. May show signs of wear or have minor defects.
Publicado por Key Porter Books, 2004
ISBN 10: 1552635740 ISBN 13: 9781552635742
Librería: More Than Words, Waltham, MA, Estados Unidos de America
Condición: Good. A sound copy with only light wear. Overall a solid copy at a great price!.
Publicado por Key Porter Books, 2004
ISBN 10: 1552635740 ISBN 13: 9781552635742
Librería: Irish Booksellers, Portland, ME, Estados Unidos de America
Condición: Good. SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book.
Publicado por Key Porter Books, 2004
ISBN 10: 1552635740 ISBN 13: 9781552635742
Librería: ThriftBooks-Atlanta, AUSTELL, GA, Estados Unidos de America
Paperback. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 2.35.
Publicado por Key Porter Books, 2004
ISBN 10: 1552635740 ISBN 13: 9781552635742
Librería: ThriftBooks-Dallas, Dallas, TX, Estados Unidos de America
Paperback. Condición: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 2.35.
Publicado por Key Porter Books, 2004
ISBN 10: 1552635740 ISBN 13: 9781552635742
Librería: WeBuyBooks, Rossendale, LANCS, Reino Unido
Condición: Good. Most items will be dispatched the same or the next working day.
Publicado por Key Porter Books, 2004
ISBN 10: 1552635740 ISBN 13: 9781552635742
Librería: Mad Hatter Bookstore, Westbank, BC, Canada
Soft cover. Condición: New. Revised Edition-Tight, clean and unmarked-" Proven strategies for handling stressful situations calmly and professionally. Difficult people are the ones who: Make us lose our cool Force us to do things we don't want to do Prevent us from doing what we want or need to do Use coercion or manipulation to get their way Make us feel guilty if we don't "go along" Make us feel anxious, upset, frustrated, depressed, jealous, inferior or defeated Make us do their share of the work. A difficult person, in short, is someone who creates difficulties for others. Dealing with Difficult People is the revised and updated edition of the international best seller, updated to reflect recent changes in the workplace and designed to benefit anyone who has ever had to deal with angry, rude, impatient or aggressive people. Roberta Cava draws on years of human resources experience as she: Explores the root causes of communication problems Reviews specific situations, such as workplace bullying Explains the reasons behind common personality conflicts Provides suggestions for alleviating problems Suggests ways to improve people skills. Dealing with Difficult People offers proven techniques for working better with others, reducing stress and anxiety, and increasing confidence and enthusiasm in all professional relationships.".