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Publicado por Praeger, 1991
ISBN 10: 0899306004ISBN 13: 9780899306001
Librería: Basement Seller 101, Cincinnati, OH, Estados Unidos de America
Libro
Hardcover. Condición: As New.
Publicado por Quorum Books, 1991
ISBN 10: 0899306004ISBN 13: 9780899306001
Librería: Ergodebooks, Houston, TX, Estados Unidos de America
Libro
Hardcover. Condición: Good.
Publicado por South-Western College Pub., Cincinnati, OH, 1995
ISBN 10: 0538843446ISBN 13: 9780538843447
Librería: a2zbooks, Burgin, KY, Estados Unidos de America
Libro
Hardcover. Condición: Good. Estado de la sobrecubierta: No Dust Jacket. Presumed 1st as edition not stated. Some shelf and corner wear with scuffing to corners. Some minor marking and highlighting. Binding is tight and solid in very good condition. Good study copy. Size: 26 cm. 760 pp. Quantity Available: 1. Shipped Weight: Under 1 kilo. Category: Business, Finance & Marketing; Total quality management; ISBN: 0538843446. ISBN/EAN: 9780538843447. Dewey Code: 658.5/62 20. Pictures of this item not already displayed here available upon request. Inventory No: 1561005337.
Publicado por Nova Publications, London, 1951
Librería: Books from the Crypt, N. Potomac, MD, Estados Unidos de America
Miembro de asociación: IOBA
Revista / Publicación
SingleIssueMagazine. Condición: Good+. Vol. 4, No. 12. Edited by John Carnell. Cover art by Clothier. Includes "Time Was. . ." (novelette) by F. G. Rayer; "Question Mark" by Gregory Francis; "Liaison Service" by Sydney J. Bounds; "When Aliens Meet" by J. T. M'Intosh; "No Heritage" by George Longdon; "Entrance Exam" by E. C. Tubb. Article: "Digital Computer" by Arthur F. Roberts. Features: "Editorial"; "The Literary Line-up"; "Book Reviews". Illustrated by Clothier, Hunter and Quinn. Spine a bit soiled with small losses here and there, but mostly at ends; tanning; creasing.
Publicado por South-Western, Cincinnati, Ohio, 1995
ISBN 10: 0538843446ISBN 13: 9780538843447
Librería: James Lasseter, Jr, Brooksville, FL, Estados Unidos de America
Libro
Hardcover. Condición: Very Good. Estado de la sobrecubierta: None. Condition downgrade because of bookplate that was apparently removed inside front cover. At least it was a neat and clean removal job. 760 pages, with a name and subject index. A very serviceable copy.
Publicado por Quorum Books, 1991
Librería: LibrairieLaLettre2, Villefranche de Lauragais, Francia
Relié. Condición: Etat satisfaisant. in-8 Reliure éditeur, jaquette, étiquette au dos, 822 pages Langue : français.
Publicado por Richard d Irwin, 1995
ISBN 10: 0256182272ISBN 13: 9780256182279
Librería: BookHolders, Towson, MD, Estados Unidos de America
Libro
Condición: Very Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: First ] Publisher: Richard D Irwin Pub Date: 6/1/1995 Binding: Paperback Pages: 672 First edition.
Publicado por Richard d Irwin, 1995
ISBN 10: 0256182272ISBN 13: 9780256182279
Librería: HPB-Red, Dallas, TX, Estados Unidos de America
Libro
Paperback. Condición: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!.
Publicado por Bloomsbury 3PL, 1991
ISBN 10: 0899306004ISBN 13: 9780899306001
Librería: WeBuyBooks, Rossendale, LANCS, Reino Unido
Libro
Condición: VeryGood. Most items will be dispatched the same or the next working day.
Publicado por Richard d Irwin, 1995
ISBN 10: 0256182272ISBN 13: 9780256182279
Librería: Irish Booksellers, Portland, ME, Estados Unidos de America
Libro
Condición: Good. SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book.
Publicado por Praeger, 1991
ISBN 10: 0899306004ISBN 13: 9780899306001
Librería: The Book Spot, Sioux Falls, SD, Estados Unidos de America
Libro
Hardcover. Condición: New.
Publicado por Quorum Books, 1991
ISBN 10: 0899306004ISBN 13: 9780899306001
Librería: Yushodo Co., Ltd., Fuefuki-shi, Yamanashi Pref., Japon
Miembro de asociación: ILAB
Libro
Hardcover. Condición: Fine. 822p.
Publicado por Praeger, 1991
ISBN 10: 0899306004ISBN 13: 9780899306001
Librería: Lucky's Textbooks, Dallas, TX, Estados Unidos de America
Libro
Condición: New.
Publicado por Bloomsbury USA 3pl, 1991
ISBN 10: 0899306004ISBN 13: 9780899306001
Librería: PBShop.store US, Wood Dale, IL, Estados Unidos de America
Libro Impresión bajo demanda
HRD. Condición: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Publicado por Praeger, 1991
ISBN 10: 0899306004ISBN 13: 9780899306001
Librería: booksXpress, Bayonne, NJ, Estados Unidos de America
Libro Impresión bajo demanda
Hardcover. Condición: new. This item is printed on demand.
Publicado por Bloomsbury Publishing Plc, Westport, 1991
ISBN 10: 0899306004ISBN 13: 9780899306001
Librería: Grand Eagle Retail, Wilmington, DE, Estados Unidos de America
Libro
Hardcover. Condición: new. Hardcover. As more countries experience growing political freedoms and gravitate toward market-based economies, as Europe becomes further integrated, as Japan targets new industries, worldwide competition should become even stronger. As global competition intensifies, business must develop new ways of managing and competing. Those firms that do not, may not survive the global economic competitions of the 1990s. The answer the contributors give in this book to the questions "why should management practices change?" and "how is change implemented?" is embodied in the phrase "customer value". The central focus of management, they argue, should be the determination, creation, enhancement and delivery of best net value to the customer. In their view, customers do not care about the firm's profitability, quarterly earnings per share, the firm's stock price or how much the firm shipped last month. They do care that a company has taken into account their concerns of quality, cost and response/delivery time of products/services. The company sees evidence of customer appreciation through the residuals of higher market share and profitability, as well as no longer having to worry about the competition.The second major theme of the book is a natural outgrowth of the central theme: management must continuously improve strategic suprasystems which focus upon discovering, creating, improving and delivering value to the customer. A strategic suprasystem is the collection of resources and activities which are crucial to producing and delivering customer value. Such new roles for managerial-leaders are the backbone of a new managerial paradigm, a paradigm made more accessible by the inclusion in the book of several case studies of companies engaged in competition through customer value. According to Stahl and Bounds, companies need to structure themselves around net customer value--what the customer receives minus what the customer sacrifices. The book shows how organizations that focus on net customer value will ultimately enjoy more profits, market share, and customer loyalty than those based on short-term financial results. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Publicado por Bloomsbury USA 3pl, 1991
ISBN 10: 0899306004ISBN 13: 9780899306001
Librería: PBShop.store UK, Fairford, GLOS, Reino Unido
Libro Impresión bajo demanda
HRD. Condición: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Publicado por Quorum Books, 1991
ISBN 10: 0899306004ISBN 13: 9780899306001
Librería: moluna, Greven, Alemania
Libro Impresión bajo demanda
Condición: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. According to Stahl and Bounds, companies need to structure themselves around net customer value--what the customer receives minus what the customer sacrifices. The book shows how organizations that focus on net customer value will ultimately enjoy more prof.
Publicado por Praeger, 1991
ISBN 10: 0899306004ISBN 13: 9780899306001
Librería: Mispah books, Redhill, SURRE, Reino Unido
Libro
Hardcover. Condición: Like New. Like New. book.
Publicado por Bloomsbury 3PL, 1991
ISBN 10: 0899306004ISBN 13: 9780899306001
Librería: AHA-BUCH GmbH, Einbeck, Alemania
Libro Impresión bajo demanda
Buch. Condición: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - This unique volume sets forth a managerial paradigm for helping companies to compete and prosper in a global market that is increasingly dominated by Japan, Germany and the emerging EEC. While emphasis on short-term profitability has been widely recognized as a serious handicap for companies that compete internationally, editors Stahl and Bounds reveal the full scope of the competitiveness problem. Traditional business theory, practice, and culture are deeply rooted in short-term, non-customer-oriented indicators such as stock price, volume of shipments, and quarterly earnings. These indicators, however, are no longer effective. According to Stahl and Bounds, companies need to structure themselves around net customer value--what the customer receives minus what the customer sacrifices. The book shows how organizations that focus on net customer value will ultimately enjoy more profits, market share, and customer loyalty than those based on short-term financial results. The contributors propose, as an alternative management model, a detailed, analytic paradigm that provides specific ways to identify, measure, monitor, produce, and improve customer value. Most importantly, they demonstrate why U.S. companies that want to survive and prosper in a competitive global economy will benefit from this management model.Delivering customer value involves all areas of business management. This book provides a significant methodological breakthrough by proposing new models for costing, product development, production and inventory control, process control, logistics management, marketing, finance, and human resources. With contributions by 42 authors from academia and business, this volume delineates structural systems and practical programs for obtaining better business results through improved quality and customer satisfaction. Many of the top Fortune 500 corporations are now training their managers in the customer value paradigm. Managers in competitive markets who do not fully understand the tenets, implications, and techniques of the customer value model set forth in this book face a serious barrier to business success.