Gastos de envío:
EUR 21,50
De India a Estados Unidos de America
Descripción pbk. International Edition. An in-depth expert guide to Microsoft Dynamics CRM 2011 from Microsoft CRM experts What better way to learn how to administer Dynamics CRM than from two Microsoft CRM experts This in-depth Bible is packed with expert guidance on the latest version of Microsofts hot CRM product Whether youre new to Dynamics CRM or upgrading from an earlier version youll get thoroughly up to speed on everything from the basics to new features and more Brings you up to speed on Microsoft Dynamics CRM 2011 the latest version of Microsofts fast-growing customer relationship management software Shows you how to get the most out of the application including configuration and customization integrating with Microsoft Office and automating business processes Features step-by-step instruction and in-depth coverage of all essential topics; youll want to keep this information-packed book at your desk as a practical referenceIf you want to master Microsoft Dynamics CRM for your business contacts this is the book you need to succeed Every organization that is using Microsoft Dynamics CRM 2011 needs to have a copy of this book in its library Geoff and Matt have delivered a book that is useful for anyone from the small business CRM administrator to the enterprise CRM architect Steve Blazevich CRM Director North America Consulting Services Microsoft A solid CRM strategy is smart business heres how you get there Build customer relationships and CRM strategies that will help grow your business with Microsofts powerful Dynamics CRM software and this practical book that covers all the bases Youll learn the nuts and bolts of how to configure the software automate operations manage users and integrate with Office while you also get the essentials of how to capture customer data analyze it engage your customers and track and report resultsGet up to speed on Microsoft Dynamics CRM 2011 Master the user interface including all toolbars menus and activity types Harness the essential Sales Marketing and Service functions you need Learn to manage leads accounts and contacts Issue quotes then integrate with ERP systems to create orders and invoices Customize with visual workflow designer interactive query builder or other tools Create useful reports with Business Intelligence Studio or Visual Studio 816 pp. Nº de ref. del artículo: 96403